Spidey Sense: Designing Wrist-Mounted Affective Haptics for Communicating Cybersecurity Warnings

Spidey Sense: Designing Wrist-Mounted Affective Haptics for Communicating Cybersecurity Warnings
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Spidey Sense:设计腕部情感触觉以传达网络安全警告

DOI:
10.1145/3461778.3462027
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发表时间:
2021
期刊:
Designing Interactive Systems Conference 2021 (DIS ’21
影响因子:
--
通讯作者:
Das, Sauvik
Das, Sauvik
中科院分区:
--
文献类型:
--
作者:
Do, Youngwook;Hoang, Linh Thai;Park, Jung Wook;Abowd, Gregory D.;Das, Sauvik

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提高终端用户对网络安全警告(例如,网络钓鱼和恶意软件警报)的认识仍然是可用安全方面的一个长期问题。先前的工作表明,现有警告有两个关键弱点:它们主要通过饱和的通信渠道(例如,视觉、听觉和振动触觉)进行传达;它们是理性地传达的,而不是发自内心的。我们假设,基于手腕的情感触觉应该在一种实际上可部署的外形因素中解决这两个缺点:即,作为一种可更换的腕带,与Apple Watch等现代智能手表兼容。为此,我们设计并实现了Spidey Sense,这是一款手环,可以产生可定制的挤压感觉,以提醒用户紧急的网络安全警告。为了评估蜘蛛感,我们采用了有48名参与者的三个阶段的“生成-排名-验证”研究方法。我们发现有证据表明,相对于振动触觉警报,蜘蛛感被认为更适合于提醒人们注意网络安全警告的任务。
Improving end-users’ awareness of cybersecurity warnings (e.g., phishing and malware alerts) remains a longstanding problem in usable security. Prior work suggests two key weaknesses with existing warnings: they are primarily communicated via saturated communication channels (e.g., visual, auditory, and vibrotactile); and, they are communicated rationally, not viscerally. We hypothesized that wrist-based affective haptics should address both of these weaknesses in a form-factor that is practically deployable: i.e., as a replaceable wristband compatible with modern smartwatches like the Apple Watch. To that end, we designed and implemented Spidey Sense, a wristband that produces customizable squeezing sensations to alert users to urgent cybersecurity warnings. To evaluate Spidey Sense, we applied a three-phased ‘Gen-Rank-Verify’ study methodology with 48 participants. We found evidence that, relative to vibrotactile alerts, Spidey Sense was considered more appropriate for the task of alerting people to cybersecurity warnings.
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