Determinants of the Perceived Credibility of Rebuttals Concerning Health Misinformation.

Determinants of the Perceived Credibility of Rebuttals Concerning Health Misinformation.
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DOI:
10.3390/ijerph18031345
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发表时间:
2021-02-02
影响因子:
--
通讯作者:
Zhang B
Zhang B
中科院分区:
综合性期刊3区
文献类型:
--
作者:
Sui Y;Zhang B

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用户在不同形式的社交媒体上提供信息并与广大受众分享信息;然而,信息的准确性值得怀疑。目前,健康信息领域受到错误信息的严重影响。因此,解决健康方面的错误信息是加强公共卫生的一个组成部分。这项研究可以帮助相关从业人员(即,政府官员、医疗和卫生服务人员以及教育工作者)找到了治理健康错误信息的最有效的矫正干预措施。本文在阐述似然模型的基础上,构建了一个以可信度为导向的决定因素反驳错误信息的理论模型。通过问卷调查,共收集有效数据415条。偏最小二乘结构方程模型评价了这一研究模型。结果表明,感知信息质量和感知信息源可信度都能增强感知信息可信度。在某些情况下,信息质量对信息可信度的影响可能比信息来源的影响更重要。然而,信息接受者的认知冲突和知识自信削弱了信息质量对信息可信度的影响。相反,认知冲突会强化信息来源可信度对信息可信度的影响。此外,感知信息质量可以受到信息有用性,可理解性和相关性的影响,而感知来源可靠性可以受到来源专业知识和权威性的影响。
Users provide and share information with a broad audience on different forms of social media; however, information accuracy is questionable. Currently, the health information field is severely affected by misinformation. Thus, addressing health misinformation is integral for enhancing public health. This research can help relevant practitioners (i.e., government officials, medical and health service personnel, and educators) find the most effective correctional interventions for governing health misinformation. We constructed a theoretical model for credibility-oriented determinants refuting misinformation based on the elaboration likelihood model. We aggregated 415 pieces of valid data through a questionnaire survey. A partial least squares structural equation model evaluated this research model. The results indicated that both perceived information quality and perceived source credibility can enhance perceived information credibility. Under some circumstances, the influence of information quality on information credibility may be more important than that of the information source. However, the cognitive conflict and knowledge self-confidence of information receivers weaken the influence of information quality on information credibility. In contrast, cognitive conflict can strengthen the influence of source credibility on information credibility. Further, perceived information quality can be affected by information usefulness, understandability, and relevance, while perceived source reliability can be affected by source expertise and authority.
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