Through the Looking Glass: The Effects of Feedback on Self-Awareness and Conversational Behaviour during Video Chat

Through the Looking Glass: The Effects of Feedback on Self-Awareness and Conversational Behaviour during Video Chat
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透过镜子:视频聊天过程中反馈对自我意识和对话行为的影响

DOI:
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发表时间:
2017
期刊:
International Conference on Human Factors in Computing Systems
影响因子:
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通讯作者:
Tushita Patel
Tushita Patel
中科院分区:
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文献类型:
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作者:
Matthew K. Miller;R. Mandryk;M. Birk;Ansgar E. Depping;Tushita Patel

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视频聊天是一种流行的计算机沟通形式,在从在线求职面试到与朋友聊天的一系列环境中都有。虽然看到自己的视频反馈是主要的界面设计,但自我意识研究表明,看到自己可以诱导自我意识并影响互动。我们创建了一个定制的视频聊天应用程序,并要求成对的陌生人在有或没有视频反馈的情况下进行在线个人信息交换任务。反馈增加了自我意识,增加了社交重点词汇的使用,减少了表达确定性的词汇的使用。此外,混合性别的二人组认为,与没有反馈相比,有反馈的人更倾向于社交,这反映在包容性代词和从属词的使用增加,而表示差异的词更少。然而,在反馈的情况下,与混血儿相比,同性双性者报告了更多的任务定向,这反映在任务相关词汇的使用增加上。我们讨论了从远程治疗到在线约会的背景下的设计含义。
Video chat is a popular form of computer-mediated communication in a range of contexts from online job interviews to chatting with friends. Although seeing your own video feedback is the predominant interface design, self-awareness research suggests that seeing oneself could induce self-consciousness and affect interaction. We created a custom video chat application and asked pairs of strangers to engage in an online personal information exchange task with or without video feedback. Feedback increased self-awareness and the use of socially-focused words, and decreased the use of words expressing certainty. In addition, mixed-gender dyads rated themselves as more socially orientated with feedback than without, which was reflected in an increased use of inclusive pronouns and affiliation words, and fewer words expressing discrepancy. However, with feedback, same-gender dyads reported greater task orientation than mixed-gender dyads reflected in increased use of task-relevant words. We discuss design implications in contexts from remote therapy to online dating.
DOI: 10.1016/j.cpr.2009.11.003
发表时间: 2010-03
影响因子: 12.8
作者:
Cisler JM;Koster EH
通讯作者: Koster EH