Developing a smartphone app to enhance Oxfam's supply chain visibility
Developing a smartphone app to enhance Oxfam's supply chain visibility
复制标题
开发智能手机应用程序以提高乐施会供应链的可见性
DOI:
10.1080/13675567.2014.980794
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发表时间:
2014
期刊:
影响因子:
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通讯作者:
Cherrett T
中科院分区:
文献类型:
--
作者:
Cherrett T
This paper reports on the development of a smartphone app designed to give drivers and managers in a charity organisation greater visibility of transport, donation bank and shop stock in time and space. Trials of the app with samples of drivers and shop managers across three counties in the UK showed that users' understanding of vehicle activity and how time was utilised in the business was enhanced. The app also informed their decision-making, aided some collaboration and helped in their understanding of donation bank and shop performance, with one region altering their collection schedules. The quality of 3G signal was an issue in certain areas which impeded performance and the rules by which the messaging platform should be used in such a tool need careful consideration.
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