Engineering e-Collaboration Services with a Multi-Agent System Approach

Engineering e-Collaboration Services with a Multi-Agent System Approach
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采用多代理系统方法的工程电子协作服务

DOI:
10.4018/jssoe.2010092101
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发表时间:
2010-01
期刊:
Int. J. Syst. Serv. Oriented Eng.
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随着移动的技术和电子商务基础设施的最新发展,对系统内和系统间协作服务的扩展的需求不断增加。特别是,人员协作需求应与系统及其组件的需求一起考虑。代理技术已经部署,以建模和实现电子商务活动的多代理系统(MAS)。代理能够在协作服务中代表其用户或系统提供帮助。因此,我们主张工程的电子协作支持MAS在以下三个关键方面:(一)跨多个平台,(二)跨组织边界,(三)基于代理的智能支持。为了存档这一点,我们提出了一个MAS基础设施,以促进系统和人类的合作(或电子协作)活动的基础上的信念,愿望,意图(BDI)代理架构,约束技术,和当代Web服务。此外,MAS基础设施还为用户提供不同平台上的代理支持的不同选项。针对大型企业中移动的专业人员的需求,从三层实现架构的角度,以基于约束的协作协议为例,提出了电子协作服务的开发和适配方法。他们从电子协作的三个主要利益相关者(包括用户、管理层和系统开发人员)的角度评估我们的方法。
With recent advances in mobile technologies and e-commerce infrastructures, there have been increasing demands for the expansion of collaboration services within and across systems. In particular, human collaboration requirements should be considered together with those for systems and their components. Agent technologies have been deployed in order to model and implement e-commerce activities as multi-agent systems (MAS). Agents are able to provide assistance on behalf of their users or systems in collaboration services. As such, we advocate the engineering of e-collaboration support by means of MAS in the following three key dimensions: (i) across multiple platforms, (ii) across organization boundaries, and (iii) agent-based intelligent support. To archive this, we present a MAS infrastructure to facilitate systems and human collaboration (or e-collaboration) activities based on the belief-desire-intension (BDI) agent architecture, constraint technology, and contemporary Web Services. Further, the MAS infrastructure also provides users with different options of agent support on different platforms. Motivated by the requirements of mobile professional workforces in large enterprises, the authors present their development and adaptation methodology for e-collaboration services with a case study of constraint-based collaboration protocol from a three-tier implementation architecture aspect. They evaluate our approach from the perspective of three main stakeholders of e-collaboration, which include users, management, and systems developers.
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