An Exploration of Mental Health Discussions in Live Streaming Gaming Communities.

An Exploration of Mental Health Discussions in Live Streaming Gaming Communities.
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DOI:
10.3389/fpsyg.2021.575653
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发表时间:
2021
影响因子:
3.8
通讯作者:
Wohn DY
Wohn DY
中科院分区:
心理学3区
文献类型:
--
作者:
Gandhi R;Cook CL;LaMastra N;Uttarapong J;Wohn DY

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直播是一种独特的媒体形式,它在主播和观众之间建立了直接的互动渠道。虽然之前的研究探讨了游戏社区中直播和观看直播的人的社交动机,但缺乏调查这种情况下亲密自我表露的研究,例如在 Twitch.tv 等平台上讨论心理健康等敏感话题。本研究旨在探索游戏直播中有关心理健康的讨论,以更好地了解人们如何看待新媒体背景下的心理健康讨论。直播的背景特别有趣,因为它促进了本质上是大众个人的社交互动:主播向更多、大多数不知名的观众广播,但也可以以个人方式与观众互动。在这项研究中,我们采访了 Twitch 观众,了解他们观看的主播、他们在频道上讨论与游戏相关的心理健康的方式和程度、其他观众对这些讨论的反应,以及他们对以游戏为主的直播或其他直播作为心理健康讨论媒介的看法。通过这些采访,我们的团队能够建立 Twitch 游戏社区中用户对心理健康认知的基线,从而扩展了我们对社交媒体和直播如何用于心理健康对话的理解。我们的第一个研究问题揭示了心理健康讨论在 Twitch 上以多种方式进行,包括在游戏直播期间、Just Chatting 演讲以及通过直播聊天。我们的第二个研究问题表明,主播以多种方式处理其频道上的心理健康对话。这些取决于他们如何建立自己的频道,这随后会影响观众对心理健康的看法。最后,我们了解到,观众对心理健康讨论的反应取决于他们观看直播的动机,例如了解游戏、娱乐等等。我们发现,Twitch 上有关心理健康的讨论增多,导致一些观众在谈论心理健康以表示理解时更加谨慎。
Live streaming is a unique form of media that creates a direct line of interaction between streamers and viewers. While previous research has explored the social motivations of those who stream and watch streams in the gaming community, there is a lack of research that investigates intimate self-disclosure in this context, such as discussing sensitive topics like mental health on platforms such as Twitch.tv. This study aims to explore discussions about mental health in gaming live streams to better understand how people perceive discussions of mental health in this new media context. The context of live streaming is particularly interesting as it facilitates social interactions that are masspersonal in nature: the streamer broadcasts to a larger, mostly unknown audience, but can also interact in a personal way with viewers. In this study, we interviewed Twitch viewers about the streamers they view, how and to what extent they discuss mental health on their channels in relation to gaming, how other viewers reacted to these discussions, and what they think about live streams, gaming-focused or otherwise, as a medium for mental health discussions. Through these interviews, our team was able to establish a baseline of user perception of mental health in gaming communities on Twitch that extends our understanding of how social media and live streaming can be used for mental health conversations. Our first research question unraveled that mental health discussions happen in a variety of ways on Twitch, including during gaming streams, Just Chatting talks, and through the stream chat. Our second research question showed that streamers handle mental health conversations on their channels in a variety of ways. These depend on how they have built their channel, which subsequently impacts how viewers perceive mental health. Lastly, we learned that viewers’ reactions to mental health discussions depend on their motivations for watching the stream such as learning about the game, being entertained, and more. We found that more discussions about mental health on Twitch led to some viewers being more cautious when talking about mental health to show understanding.
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