Toward Designing Trustworthy Autonomous Systems: Probing the Role of Humans’ Ethical Perspectives

Toward Designing Trustworthy Autonomous Systems: Probing the Role of Humans’ Ethical Perspectives
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设计值得信赖的自治系统:探讨人类道德观点的作用

DOI:
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发表时间:
2022
期刊:
International Conference on Computer Supported Cooperative Work in Design
影响因子:
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通讯作者:
Masooda N. Bashir
Masooda N. Bashir
中科院分区:
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文献类型:
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作者:
Xinhui Hu;Masooda N. Bashir

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本研究探讨了人类的道德观点和他们对自治系统(AS)的信任之间是否存在预测关系。AS是否能够做出道德上可接受的决策,特别是在涉及价值权衡的安全关键情况下,已经成为人类如何信任这些系统的重要决定因素。然而,这些基于关系的信任维度的知识在很大程度上是缺席的人类作为信任的当前理论框架。为了解决这一差距,这项研究使用MTurk和Qualtrics进行了一项在线调查,评估了人们的道德观点,对自动化的信任以及信任倾向。结果表明:(1)在四种伦理观点中,对自动化的信任存在显着差异,证实了人类伦理观点与AS信任之间的预测关系。(2)不同道德取向的学生在信任倾向上没有显著差异。(3)对自动化的信任和信任意愿之间存在积极但微弱的关联。后两个观察结果共同表明,在自动化和信任倾向的信任可能会受到不同的机制。这项研究通过以下方式对现有知识做出了贡献:(1)验证人类道德观点与他们如何信任AS之间的预测关系,(2)揭示这种差异背后的潜在机制,以及(3)强调这些差异如何有助于设计值得信赖的AS。
This study explores whether there is a predictive relationship between humans’ ethical perspectives and their trust in autonomous systems (AS). Whether AS can make ethically acceptable decisions, especially in safety-critical situations involving value trade-offs, has become a significant determinant of how humans will trust these systems. However, knowledge about these relation-based trust dimensions is largely absent from the current theoretical framework of human-AS trust. Addressing this gap, this study used MTurk and Qualtrics to perform an online survey that assessed people’s ethical perspectives, trust in automation, and propensity to trust. The results showed that: (1) Significant differences in trust in automation were seen across four ethical perspectives, confirming the predictive relationship between human ethical perspectives and AS trust. (2) There was no significant difference in propensity to trust among ethical orientations. (3) There was a positive but weak association between trust in automation and willingness to trust. The latter two observations jointly show that trust in automation and trust propensity may be regulated by distinct mechanisms. This study has contributed to existing knowledge by (1) validating the predictive relationship between human ethical perspectives and how they trust AS, (2) revealing potential mechanisms underlying such discrepancies, and (3) highlighting how these differences could help the design of trustworthy AS.
DOI: 10.1016/j.ijhcs.2019.05.006
发表时间: 2019-11-01
影响因子: 5.4
作者:
Janssen, Christian P.;Donker, Stella F.;Kun, Andrew L.
通讯作者: Kun, Andrew L.