The Promise and Peril of Automated Negotiators

The Promise and Peril of Automated Negotiators
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自动谈判器的前景与危险

DOI:
10.1111/nejo.12348
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发表时间:
2021
影响因子:
0.8
通讯作者:
Gratch, Jonathan
Gratch, Jonathan
中科院分区:
管理学4区
文献类型:
--
作者:
Gratch, Jonathan

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人工智能的创新正在使一类新的应用程序能够通过聊天或口语与人进行谈判。这些算法是与行为科学研究密切合作开发的,可以检测、模仿和利用人类心理,使它们能够承担检测新手谈判者所犯的常见错误等功能。这些算法可以模拟塑造人类谈判的认知过程,并利用这些模型来影响谈判结果。本文回顾了一些科学进步,使这项技术,并讨论了它是如何被用来推进谈判的研究,教学和实践。
Innovations in artificial intelligence are enabling a new class of applications that can negotiate with people through chat or spoken language. Developed in close collaboration with behavioral science research, these algorithms can detect, mimic, and leverage human psychology, enabling them to undertake such functions as the detection of common mistakes made by novice negotiators. These algorithms can simulate the cognitive processes that shape human negotiations and make use of these models to influence negotiated outcomes. This article reviews some of the scientific advances enabling this technology and discusses how it is being used to advance negotiation research, teaching, and practice.
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