Teleconference Accessibility and Guidelines for Deaf and Hard of Hearing Users

Teleconference Accessibility and Guidelines for Deaf and Hard of Hearing Users
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聋哑和听力障碍用户的电话会议辅助功能和指南

DOI:
10.1145/3373625.3417299
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发表时间:
2020
期刊:
ASSETS '20: The 22nd International ACM SIGACCESS Conference on Computers and Accessibility
影响因子:
--
通讯作者:
Vogler, Christian
Vogler, Christian
中科院分区:
--
文献类型:
--
作者:
Kushalnagar, Raja S.;Vogler, Christian

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在这份体验报告中,我们描述了聋人和重听用户在电话会议中面临的无障碍挑战,基于我们对会议的第一手参与,以及作为用户界面和体验专家的挑战。与面对面的交流相比,电话会议带来了新的无障碍挑战,因为社交、情感和触觉反馈有限。最重要的是,电话会议的参与者和组织者需要灵活,因为聋人或重听人有不同的交流偏好。我们解释了用户遇到的反复出现的问题,当前电话会议软件的不足之处,以及如何解决这些缺点。我们为最佳实践及其背后的经验原因提供了具体建议。
In this experience report, we describe the accessibility challenges that deaf and hard of hearing users face in teleconferences, based on both our first-hand participation in meetings, and as User Interface and Experience experts. Teleconferencing poses new accessibility challenges compared to face-to-face communication because of limited social, emotional, and haptic feedback. Above all, teleconferencing participants and organizers need to be flexible, because deaf or hard of hearing people have diverse communication preferences. We explain what recurring problems users experience, where current teleconferencing software falls short, and how to address these shortcomings. We offer specific recommendations for best practices and the experiential reasons behind them.
混合现实说话人识别作为聋哑和听力障碍用户的辅助工具
DOI: 10.1145/3359996.3364720
发表时间: 2019
期刊: VRST '19: 25th ACM Symposium on Virtual Reality Software and Technology
影响因子: --
作者:
Glasser, Abraham;Mason Riley, Edward;Weeks, Kaitlyn;Kushalnagar, Raja
通讯作者: Kushalnagar, Raja
从聋哑人和听力障碍者的角度混合本地和远程参与电话会议
DOI: 10.1145/2513383.2517035
发表时间: 2013
期刊: Proceedings of the 15th International ACM SIGACCESS Conference on Computers and Accessibility
影响因子: --
作者:
Christian Vogler;P. Tucker;Norman Williams
通讯作者: Norman Williams
ClassInFocus:为聋哑学生提供改进的视觉注意力策略
DOI: --
发表时间: 2009
期刊: International ACM SIGACCESS Conference on Computers and Accessibility
影响因子: --
作者:
Anna Cavender;Jeffrey P. Bigham;Richard E. Ladner
通讯作者: Richard E. Ladner