Algorithmic Long-Term Unemployment Risk Assessment in Use: Counselors’ Perceptions and Use Practices
Algorithmic Long-Term Unemployment Risk Assessment in Use: Counselors’ Perceptions and Use Practices
复制标题
使用中的算法长期失业风险评估:咨询师的看法和使用实践
DOI:
10.1525/gp.2020.12908
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发表时间:
2020
期刊:
影响因子:
--
通讯作者:
Andrew Bell
中科院分区:
文献类型:
--
作者:
Leid Zejnilovic;Susana Lavado;Inigo Martinez;S. Sim;Andrew Bell
The recent surge of interest in algorithmic decision-making among scholars across disciplines is associated with its potential to resolve the challenges common to administrative decision-making in the public sector, such as greater fairness and equal treatment of each individual, among others. However, algorithmic decision-making combined with human judgment may introduce new complexities with unclear consequences. This article offers evidence that contributes to the ongoing discussion about algorithmic decision-making and governance, contextualizing it within a public employment service. In particular, we discuss the use of a decision support system that employs an algorithm to assess individual risk of becoming long-term unemployed and that informs counselors to assign interventions accordingly. We study the human interaction with algorithms in this context using the lenses of human detachment from and attachment to decision-making. Employing a mixed-method research approach, we show the complexity of enacting the potentials of the data-driven decision-making in the context of a public agency.
影响因子:
21.2
作者:
Kellogg, Katherine C.;Valentine, Melissa A.;Christin, Angele
通讯作者:
Christin, Angele