The effect of foreign accent on employability: a study of the aural dimensions of aesthetic labour in customer-facing and non-customer-facing jobs
The effect of foreign accent on employability: a study of the aural dimensions of aesthetic labour in customer-facing and non-customer-facing jobs
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外国口音对就业能力的影响：面向客户和非面向客户的工作中审美劳动的听觉维度的研究
DOI：
10.1177/0950017016630260
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发表时间：
2017
期刊：
影响因子：
--
通讯作者：
A. Timming
中科院分区：
文献类型：
--
作者：
A. Timming
本文通过在美国进行的模拟求职面试实验，运用定量方法考察了外国口音对求职者就业能力评分的影响。它建立在美学劳动的文献基础上，主要关注外貌在雇佣关系中的作用，将注意力转移到未充分研究的听觉和听觉层面。结果表明，在电话面试中，管理者对说中国口音、墨西哥口音和印度口音英语的求职者存在积极的歧视，而这三种口音的求职者在非面向客户的工作中的得分都高于面向客户的工作。说英式英语的求职者，尤其是男性，表现得和说美式英语的本土求职者一样好，有时甚至更好。本文对围绕审美劳动和对农民工的歧视和偏见的社会学文献做出了贡献。
Using quantitative methods, this article examines the effect of foreign accents on job applicants’ employability ratings in the context of a simulated employment interview experiment conducted in the USA. It builds upon the literature on aesthetic labour, which focuses largely on the role of physical appearance in employment relations, by shifting attention to its under-investigated auditory and aural dimensions. The results suggest that the managerial respondents actively discriminate in telephone-based job interviews against applicants speaking Chinese-, Mexican- and Indian-accented English, and all three are rated higher in non-customer-facing jobs than in customer-facing jobs. Job applicants who speak British-accented English, especially men, fare as well as, and at times better than, native candidates who speak American English. The article makes a contribution to the sociological literatures surrounding aesthetic labour and discrimination and prejudice against migrant workers.
影响因子：
22.4
作者：
MCCLELLAND, GH;JUDD, CM
通讯作者：
JUDD, CM