Institutionalising design thinking in social entrepreneurship: A contextual analysis into social and organizational processes

Institutionalising design thinking in social entrepreneurship: A contextual analysis into social and organizational processes
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将社会创业中的设计思维制度化:对社会和组织流程的情境分析

DOI:
10.1108/sej-12-2016-0059
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发表时间:
2017
影响因子:
2.1
通讯作者:
R. Kummitha
R. Kummitha
中科院分区:
--
文献类型:
--
作者:
R. Kummitha

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目的 设计思维正吸引着各行各业的从业者和研究者。用户整合原则作为设计思维的一部分,有望改变产品和服务的创造和交付。因此,冒险进入设计思维的各种组织都会开发定制的解决方案,并服务于人们的需求。以创造卓越的社会价值而闻名的社会企业也声称要着手采用这种创新的方法来解决邪恶的问题。本文试图分析各种社会和组织过程,这些过程促使社会企业采用设计思维来创造产品,这些产品在用户群体中是相关的和可行的。本文发现,通过采用设计思维,社会企业描绘了他们的产品创新类型,从而表现出他们更有效地解决邪恶问题的热情。 设计/方法/方法 本研究采用质的个案研究方法,了解设计思维在社会企业中的实践。 发现 本研究发现,社会企业在探索解决顽固问题空间的方法时,采用了设计思维作为方法论。然而,无论是社区还是社会创业团队都没有意识到他们正在进行设计思维实践。研究发现,社会企业家和他们的团队扮演设计师的角色,并通过不断咨询用户群体来进行设计过程。意外采用设计思维的主要原因之一与社区整合和用户参与社会企业的日常实践有关。 原创性/价值 本研究为理解社会创业探索采用设计思维创造社会价值提供了原创性研究。
Purpose Design thinking is attracting practitioners and researchers in various walks of life. User integration principle as part of design thinking is expected to transform product and service creation and delivery. Accordingly, various organisations that venture into design thinking develop customised solutions and serve people’s needs. Social enterprises, which are familiar for their superior social value creation, have also claimed to embark upon this innovative approach to address wicked problems. The current paper makes an attempt to analyse various social and organisational processes that promote social enterprises to adopt design thinking to create products, which are relevant and viable among user groups. This paper finds that by adopting design thinking, social enterprises portray their product innovation genre, thereby representing their passion in addressing wicked problems more effectively. Design/methodology/approach This research adopts a qualitative case study method to understand the practice of design thinking in social enterprises. Findings In this study, it is found that that social enterprises adopt design thinking as a methodology while exploring solutions for stubborn problem space. However, neither communities nor social entrepreneurial teams are aware that they are carrying out design thinking practices. This research finds that social entrepreneurs and their teams take up designer roles and carry out designing processes by continuously consulting with user groups. One of the major reasons for the unintended adoption of design thinking is related to community integration and user participation in the day-to-day practices of social enterprises. Originality/value This study offers original research to understand social entrepreneurial exploration to adopt design thinking to create social value.
DOI: 10.1111/ijmr.12028
发表时间: 2014-10-01
影响因子: 8.1
作者:
Doherty, Bob;Haugh, Helen;Lyon, Fergus
通讯作者: Lyon, Fergus