The Transparency Paradox
The Transparency Paradox
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透明度悖论
DOI：
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发表时间：
2012
期刊：
影响因子：
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通讯作者：
Ethan S. Bernstein
中科院分区：
文献类型：
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作者：
Ethan S. Bernstein
利用来自嵌入式参与者观察者的数据和位于中国的世界第二大手机工厂的实地实验，我理论化并测试了透明组织设计对工人生产率和组织绩效的影响。从学习和控制的理论和研究中，我引入了透明度悖论的概念，即保持工人的可观察性可能会违反直觉地降低他们的表现，因为被观察的人会通过代码和其他昂贵的手段隐瞒他们的活动；相反，在某些条件下，创建隐私区域可能会提高性能。来自实地的经验证据表明，即使是适度增加群体层面的隐私，也能持续显著地提高生产线绩效，而定性证据表明，隐私在支持生产偏差、局部实验、避免分心和持续改进方面很重要。本文讨论了这些结果对学习和控制理论的启示，并提出了未来研究的方向。
Using data from embedded participant-observers and a field experiment at the second largest mobile phone factory in the world, located in China, I theorize and test the implications of transparent organizational design on workers’ productivity and organizational performance. Drawing from theory and research on learning and control, I introduce the notion of a transparency paradox, whereby maintaining observability of workers may counterintuitively reduce their performance by inducing those being observed to conceal their activities through codes and other costly means; conversely, creating zones of privacy may, under certain conditions, increase performance. Empirical evidence from the field shows that even a modest increase in group-level privacy sustainably and significantly improves line performance, while qualitative evidence suggests that privacy is important in supporting productive deviance, localized experimentation, distraction avoidance, and continuous improvement. I discuss implications of these results for theory on learning and control and suggest directions for future research.
透明度错觉：对他人解读自己情绪状态的能力进行有偏见的评估。
影响因子：
7.6
作者：
Gilovich,T;Savitsky,K;Medvec,VH
通讯作者：
Medvec,VH