Leveraging human-centered design to implement modern psychological science: Return on an early investment.

Leveraging human-centered design to implement modern psychological science: Return on an early investment.
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利用以人为本的设计实施现代心理科学:早期投资的回报。

DOI:
10.1037/amp0000652
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发表时间:
2020-11
期刊:
The American psychologist
影响因子:
--
通讯作者:
Areán PA
Areán PA
中科院分区:
其他
文献类型:
--
作者:
Lyon AR;Brewer SK;Areán PA

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尽管经典的实施模式强调了创新特征在其采用和持续使用中的重要性,但当代的实施研究和实践已经把这些变量放在了次要位置。以人为中心的设计(HCD)是一种方法,它将产品开发建立在收集的有关最终使用这些产品的人和环境的信息之上。HCD在心理学理论中有很强的根基,但它的应用通常仅限于数字技术的发展。在应用心理学学科中,HCD很少应用于社会心理创新的设计,包括面向服务对象的干预措施和实施战略。本文回顾了HCD的心理学起源,并详细介绍了利用HCD理论和方法来推进当代心理学实施研究和实践的“核心任务”的途径。这包括(1)通过说明用户需求和背景来确定多层次的实施决定因素;(2)调整实施策略,如情境驱动型干预措施的重新设计;(3)评估实现机制和结果,包括解开核心HCD关注的可用性与紧密相关的实现变量(如可接受性、可行性和适当性)之间的关系。总的来说,这些应用为利用成熟的HCD领域,最大化心理学早期理论投资的回报,促进心理学各个应用领域的发现产生大规模影响提供了方向。心理科学的大多数有效创新很少用于日常实践,大大降低了它们对公共卫生的影响。以人为本的设计提供了方法和工具,通过这些方法和工具,可以开发或重新设计创新以及支持创新的实施过程,以确保对公共卫生产生影响。本文是特刊《通过实施科学扩大心理学的影响》的一部分,发表于《美国心理学家》2020年Xxxxxx期。Shannon Wiltsey Stirman和Rinad S. Beidas担任特刊编辑,Anne E. Kazak担任顾问编辑。
Although classic models of implementation emphasized the importance of innovation characteristics in their adoption and sustained use, contemporary implementation research and practice have deprioritized these variables. Human-centered design (HCD) is an approach that grounds product development in information collected about the people and settings that will ultimately use those products. HCD has strong roots in psychological theory, but its application is typically limited to the development of digital technologies. HCD is rarely applied to the design of psychosocial innovations — including both service-recipient-facing interventions and implementation strategies — within the applied psychological disciplines. The current paper reviews the psychological origins of HCD and details pathways through which HCD theories and methods can be leveraged to advance the “core tasks” of contemporary implementation research and practice in psychology. These include (1) identification of multilevel implementation determinants through specification of user needs and contexts; (2) tailoring of implementation strategies, such as contextually-driven intervention redesign; and (3) evaluating implementation mechanisms and outcomes, including disentangling how the core HCD focus on usability relates to closely associated implementation variables such as acceptability, feasibility, and appropriateness. Collectively, these applications provide directions through which to leverage the mature field of HCD, maximize psychology’s return on its early theoretical investment, and promote the large-scale impact of findings from across the applied fields of psychology. Most effective innovations from psychological science are used rarely in routine practice, greatly reducing their public health impact. Human-centered design provides methods and tools through which innovations — and the implementation processes that support them — can be developed or redesigned to ensure public health impact. This article is part of a special issue, “Expanding the Impact of Psychology Through Implementation Science,” published in the Xxxxxx 2020 issue of American Psychologist. Shannon Wiltsey Stirman and Rinad S. Beidas served as editors of the special issue, with Anne E. Kazak as advisory editor.
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