Data Work and Decision Making in Emergency Medical Services: A Distributed Cognition Perspective
Data Work and Decision Making in Emergency Medical Services: A Distributed Cognition Perspective
复制标题
紧急医疗服务中的数据工作和决策:分布式认知视角
DOI:
10.1145/3479500
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发表时间:
2021
影响因子:
--
通讯作者:
Adelgais, Kathleen
中科院分区:
文献类型:
--
作者:
Zhang, Zhan;Joy, Karen;Upadhyayula, Pradeepti;Ozkaynak, Mustafa;Harris, Richard;Adelgais, Kathleen
Emergency medical services (EMS) teams are first responders providing urgent medical care to severely ill or injured patients in the field. Despite their criticality, EMS work is one of the very few medical domains with limited technical support. This paper describes a study conducted to examine technology opportunities for supporting EMS data work and decision-making. We transcribed and analyzed 25 simulation videos. Using the distributed cognition framework, we examined EMS teams' work practices that support information acquisition and sharing. Our results showed that EMS teams leveraged various mechanisms (e.g., verbal communication and external cognitive aids) to distribute cognitive labor in managing, collecting, and using patient data. However, we observed a set of prominent challenges in EMS data work, including lack of detailed documentation in real time, situation recall issues, situation awareness problems, and challenges in decision making and communication. Based on the results, we discuss implications for technology opportunities to support rapid information acquisition, integration, and sharing in time-critical, high-risk medical settings.
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DOI:
10.4018/jiscrm.2009040101
发表时间:
2009
期刊:
Int. J. Inf. Syst. Crisis Response Manag.
影响因子:
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作者:
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发表时间:
2016-11-14
期刊:
Scandinavian journal of trauma, resuscitation and emergency medicine
影响因子:
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作者:
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通讯作者:
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DOI:
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发表时间:
2012
期刊:
Proceedings of the 2012 ACM International Conference on Supporting Group Work
影响因子:
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作者:
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通讯作者:
Diana S. Kusunoki