Foreign coworker nationality, cultural distance, and perception of cultural diversity in the workplace

Foreign coworker nationality, cultural distance, and perception of cultural diversity in the workplace
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外籍同事的国籍、文化距离以及对工作场所文化多样性的看法

DOI:
10.1108/jabs-10-2021-0413
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发表时间:
2022
影响因子:
2.9
通讯作者:
Magnier-Watanabe Remy
Magnier-Watanabe Remy
中科院分区:
--
文献类型:
--
作者:
Orsini Philippe;Magnier-Watanabe Remy

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随着日本逐渐向外国工人开放,以补充其萎缩的劳动力,由于外国同事的存在,当地员工不得不应对工作中日益增加的多样性。本研究旨在探讨外籍员工国籍与其工作绩效之间的关系(特别是中国人、韩国人和来自西方国家的人)以及日本员工对工作场所文化多样性的好处和威胁的看法。设计/方法/方法一个在日本工作的日本员工样本,其中一半与外国人一起工作,被使用,研究重点是那些报告与单一国籍的外国同事一起工作的日本员工。研究结果作者发现,日本员工在工作中感知到文化多样性的好处,但没有感知到威胁,受到外国同事独特国籍的显著影响。具体而言,同事国籍的影响是最明显的两个好处的“社会中的不同群体的理解”和“社会环境”,其中文化距离是显着的,并积极相关,这些感知的好处。日本员工在有西方或中国同事在场的情况下,会感受到更多来自工作中文化多样性的好处,而不是韩国同事。实际含义在日本背景下,雇用来自某些遥远和异质文化和国籍的员工可以增加工作中多元文化的积极看法,因此,促进多样性管理和促进包容性的企业文化。独创性/在日本,很少有研究调查本国员工对外国同事国籍的认知偏差,这在具有全球意识的日本公司试图提高内部国际化水平时至关重要。
PurposeAs Japan has been slowly opening up to foreign workers to supplement its shrinking workforce, local employees have had to deal with increased diversity at work, owing to the presence of foreign coworkers. This paper aims to investigate the relationship between foreign coworkers’ nationality (specifically Chinese, Korean and those from Western countries) and the perception of the benefits and threats of cultural diversity in the workplace by Japanese employees.Design/methodology/approachA sample of Japanese employees working in Japan, half of which working with foreigners, was used, focusing on those Japanese employees who reported working with foreign coworkers of a single nationality.FindingsThe authors found that Japanese workers’ perceived benefits of cultural diversity at work, but not perceived threats, are significantly impacted by the unique nationality of their foreign coworkers. Specifically, the effect of coworker nationality is most apparent for the two benefits of “understanding of diverse groups in society” and “social environment,” whereby cultural distance is significantly and positively related to these perceived benefits. And more benefits from cultural diversity at work are perceived by Japanese employees in the presence of Western or Chinese, rather than South Korean coworkers.Practical implicationsIn the Japanese context, hiring employees from certain distant and heterogeneous cultures and nationalities could increase the positive perception of multiculturalism at work, therefore facilitating diversity management and fostering inclusion in the culture of the firm.Originality/valueVery little research in Japan has examined perception biases among native employees based on the nationality of their foreign coworkers, which is critical as globally minded Japanese firms are trying to increase their level of internal internationalization.
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