Co-designing Community-based Sharing of Smarthome Devices for the Purpose of Co-monitoring In-home Emergencies
Co-designing Community-based Sharing of Smarthome Devices for the Purpose of Co-monitoring In-home Emergencies
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共同设计基于社区的智能家居设备共享，以共同监控家庭紧急情况
DOI：
10.1145/3544548.3581239
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发表时间：
2023
期刊：
影响因子：
--
通讯作者：
Lipford, Heather
中科院分区：
文献类型：
--
作者：
Alghamdi, Leena;Akter, Mamtaj;Kropczynski, Jess;Wisniewski, Pamela J.;Lipford, Heather
我们对50名智能手机用户进行了26次联合设计访谈，以了解开发智能手机系统的好处、缺点和设计考虑因素，该系统便于与居住在家外的紧急联系人进行联合监控。与会者认为，这样的系统将有助于确保他们的人身安全，防止物质损失，并通过确保快速反应和核实潜在威胁，让他们安心。然而，他们也表达了对隐私、他人负担过重以及其他潜在威胁的担忧，如未经授权的访问和安全漏洞。为了缓解这些担忧，参与者设计了灵活且精细的访问控制和故障保护备份功能。我们的研究揭示了为什么在紧急情况下基于同行的智能体协同监控可能是有益的，但也很难实施。根据从我们的研究中获得的见解，我们提供了设计技术的建议，以促进这种共同监测，同时降低其风险。
We conducted 26 co-design interviews with 50 smarthome device owners to understand the perceived benefits, drawbacks, and design considerations for developing a smarthome system that facilitates co-monitoring with emergency contacts who live outside of one’s home. Participants felt that such a system would help ensure their personal safety, safeguard from material loss, and give them peace of mind by ensuring quick response and verifying potential threats. However, they also expressed concerns regarding privacy, overburdening others, and other potential threats, such as unauthorized access and security breaches. To alleviate these concerns, participants designed flexible and granular access control and fail-safe back-up features. Our study reveals why peer-based co-monitoring of smarthomes for emergencies may be beneficial but also difficult to implement. Based on the insights gained from our study, we provide recommendations for designing technologies that facilitate such co-monitoring while mitigating its risks.
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