Designing for the Other 'Hereafter': When Older Adults Remember about Forgetting

Designing for the Other 'Hereafter': When Older Adults Remember about Forgetting
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为其他“来世”设计:当老年人记住遗忘时

DOI:
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发表时间:
2016
期刊:
International Conference on Human Factors in Computing Systems
影响因子:
--
通讯作者:
L. Miller
L. Miller
中科院分区:
--
文献类型:
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作者:
L. Ramos;E. V. D. Hoven;L. Miller

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设计支持老年人的记忆是人机交互(HCI)研究中的一个复杂挑战。过去关于人类记忆的文献已经描绘了回忆过去经历的过程,学习新事物,记住执行未来的意图以及注意力的重要性。然而,对老年人在日常生活中如何感知遗忘的理解仍然有限。本文缩小了这一差距,通过一项研究与老年人(n=18)独立生活,使用自我报告和半结构化的焦点小组,探讨他们忘记了什么,他们如何反应,以及他们把什么机制,以恢复和避免遗忘。调查结果包括前瞻性和回顾性记忆失误的发生,冲突的负面和中立的看法,以及管理遗忘的技术。参与者的回答表明,遗忘的意识会助长老年人的内部紧张,从而为进一步的设计研究创造机会,例如,来缓和这些反应并使其正常化。
Designing to support memory for older individuals is a complex challenge in human-computer interaction (HCI) research. Past literature on human memory has mapped processes for recalling past experiences, learning new things, remembering to carry out future intentions and the importance of attention. However, the understanding of how older adults perceive forgetting in daily life remains limited. This paper narrows this gap through a study with older persons (n=18) living independently using self-reporting and semi-structured focus groups to explore what they forget, how they react, and what mechanisms they put in place to recover from and avoid forgetting. Findings include occurrences of prospective and retrospective memory lapses, conflicting negative and neutral perceptions, and techniques to manage forgetting. Participant responses indicate that an awareness of forgetting fosters internal tensions among older adults, thereby creating opportunities for further design research, e.g., to defuse and normalise these reactions.
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