Community pharmacists' experiences of working during lockdown.

Community pharmacists' experiences of working during lockdown.
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DOI:
10.1016/j.rcsop.2022.100121
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发表时间:
2022-03
期刊:
Exploratory research in clinical and social pharmacy
影响因子:
--
通讯作者:
Cornes K
Cornes K
中科院分区:
其他
文献类型:
--
作者:
Allinson M;Obeid L;Cornes K

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新型冠状病毒株SARS-CoV-2的传播导致全球许多卫生服务达到危机点。随着感染率的上升,许多国家实施了“封锁”期,只有基本服务可以继续开放;这包括英国的社区药房。这项研究回顾性地探讨了社区药剂师在英国大流行第一次封锁期间的经验,帮助我们在未来出现另一场大流行时有所了解。这项研究的目的是探讨主要的专业和个人的担忧和关注,药剂师经历了第一次英国封锁。对COVID-19特有的关键实际问题进行了调查:人员配备水平、采取的预防措施、工作量问题、药品短缺、支持和指导。此外,对社区药剂师可获得的支持的感知有效性进行了研究。社区药剂师在特伦特河畔斯托克和斯塔福德郡地区的英国被邀请参加半结构化的电话采访。招募参与者,直到没有新的主题出现。访谈是逐字记录的,专题分析是使用框架方法进行的。总共有29名社区药剂师在斯托克特伦特和斯塔福德郡接受了采访,采访平均持续20分钟。15名受访者来自独立药店,14名来自大型连锁药店。从数据中可以看出五个主题:难以维持人员配备水平;为工作人员和病人采取的预防措施;配药量增加;处理药品短缺问题;对支助的看法各不相同,据报告,指导最初进展缓慢,相互矛盾。总的来说,这项研究强调了英国社区药剂师在确保患者仍然收到他们的药物和健康建议方面发挥的关键作用,尽管他们发现自己处于具有挑战性的环境中。社区药店需要适当的支持、认可和资金,使其能够保持可持续性,并在未来可能发生的大流行病面前继续提供关键服务。
Transmission of the novel coronavirus strain, SARS-CoV-2, caused many health services to reach crisis points worldwide. As infection rates rose, many countries implemented ‘lockdown’ periods where only essential services could remain open; this included community pharmacies in the UK. This study retrospectively explores the experiences of community pharmacists during the first lockdown period of the pandemic in the UK, helping us to learn for the future if another pandemic were to arise. The objectives of this study were to explore the main professional and personal worries and concerns that pharmacists experienced during the first UK lockdown. Key practical issues specific to COVID-19 were investigated: staffing levels, precautionary measures undertaken, workload issues, medicines shortages, support, and guidance. In addition, the perceived effectiveness of support available to community pharmacists was examined. Community pharmacists in the Stoke-on-Trent and Staffordshire regions of the UK were invited to participate in a semi-structured telephone interview. Participants were recruited until no new themes emerged. Interviews were transcribed verbatim, and thematic analysis was undertaken using the Framework Approach. In total, 29 community pharmacists were interviewed across Stoke-On-Trent and Staffordshire, with interviews lasting on average for 20 min. Fifteen interviewees were from independent pharmacies and 14 from large-chain pharmacies. Five themes emerged from the data: difficulty maintaining staffing levels; precautionary measures undertaken for staff and patients; increase in dispensing volume; dealing with medicines shortages; and perceptions of support varied, with guidance reported to be initially slow and conflicting. Overall, this study highlights the crucial role that community pharmacists in the UK played in ensuring patients still received their medication and health advice, despite the challenging circumstances in which they found themselves. Community pharmacies need appropriate support, recognition, and funding to enable them to remain sustainable and continue to provide a critical service in the face of possible future pandemics.
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