Disability Activism on Social Media: Sociotechnical Challenges in the Pursuit of Visibility

Disability Activism on Social Media: Sociotechnical Challenges in the Pursuit of Visibility
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社交媒体上的残疾人行动主义:追求可见性的社会技术挑战

DOI:
10.1145/3544548.3581333
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发表时间:
2023
期刊:
Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems (CHI '23
影响因子:
--
通讯作者:
Forte, Andrea
Forte, Andrea
中科院分区:
--
文献类型:
--
作者:
Sannon, Shruti;Young, Jordyn;Shusas, Erica;Forte, Andrea

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行动主义的努力在促进美国残疾人权利方面发挥了核心作用。社交媒体为残疾人参与行动主义提供了新的机会,同时绕过了传统行动主义所涉及的无障碍问题。与此同时,残疾人面临各种形式的社会和技术排斥,这也可能使他们使用社交媒体进行残疾活动变得复杂。为了了解残疾人活动家如何在网上倡导社会变革,我们采访了20位残疾人内容创作者,了解他们在社交媒体上发布活动内容的目标、策略和挑战。我们发现,可见性对于成功的在线行动主义至关重要,但追求可见性需要残疾内容创作者应对额外的挑战,包括社会耻辱、算法压制、可访问性问题和骚扰风险增加。我们确定了残疾活动人士面临的三种主要类型的与残疾有关的骚扰,以及他们应对此类骚扰的六种方式。我们研究了残疾人活动家用来获得知名度的策略的社会技术性质,并确定了在社交媒体上参与活动时减少骚扰所涉及的关键权衡。
Activism efforts have played a central role in advancing the rights of disabled people in the United States. Social media offers new opportunities for people with disabilities to engage in activism while bypassing the accessibility issues involved in traditional activism. At the same time, disabled people face various forms of social and technical exclusion that may also complicate their use of social media for disability activism. To understand how disabled activists advocate for social change online, we interviewed 20 disabled content creators about their goals, strategies, and challenges around posting activism content on social media. We find that visibility is essential for successful online activism, but that the pursuit of visibility requires disabled content creators to navigate additional challenges including social stigma, algorithmic suppression, accessibility issues, and a heightened risk of harassment. We identify three main types of disability-related harassment faced by disabled activists, along with six ways in which they respond to such harassment. We examine the sociotechnical nature of the strategies disabled activists use to gain visibility, and identify key trade-offs involved in mitigating harassment while engaging in activism on social media.
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