Avoiding Reactions Outside the Home: Challenges, Strategies, and Opportunities to Enhance Dining Out Experiences of People with Food Hypersensitivities
Avoiding Reactions Outside the Home: Challenges, Strategies, and Opportunities to Enhance Dining Out Experiences of People with Food Hypersensitivities
复制标题
避免户外反应：增强食物过敏者外出就餐体验的挑战、策略和机遇
DOI：
10.1145/3411764.3445662
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发表时间：
2021
期刊：
影响因子：
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通讯作者：
N. Verdezoto
中科院分区：
文献类型：
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作者：
Francisco Nunes;João Almeida;Chia;N. Verdezoto
食物过敏症患者在食用某些食物时会出现不良反应，因此需要调整饮食。当外出就餐时，挑战更大，因为人们将过敏，不耐受或乳糜泻的护理委托给可能没有足够知识来适当照顾他们的工作人员。这项访谈研究探讨了食物过敏症患者如何在外出就餐时避免反应，以启发未来的数字技术设计。我们的研究结果显示了食物过敏的社会和情感影响，以及人们如何通过调查餐馆的安全预防措施，纠正订单，甚至教育餐馆的工作人员来实际科普。我们讨论了我们的研究结果与其他慢性病患者的经验，并为数字技术提供了设计机会，以增强食物过敏症患者的外出就餐体验。
People with food hypersensitivities experience adverse reactions when eating certain foods and thus need to adapt their diet. When dining out, the challenge is greater as people entrust the care of their allergy, intolerance, or celiac disease, in the hands of staff who might not have enough knowledge to appropriately care for them. This interview study explored how people with food hypersensitivities avoid reactions while eating out, to inspire future digital technology design. Our findings show the social and emotional impact of food hypersensitivities and how people practically cope by investigating restaurants’ safety precautions, correcting orders, or even educating restaurants’ staff. We discuss our findings against the experiences of other people living with chronic conditions and offer design opportunities for digital technologies to enhance dining out experiences of people with food hypersensitivities.
影响因子：
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作者：
Perissinotto, Carla M.;Cenzer, Irena Stijacic;Covinsky, Kenneth E.
通讯作者：
Covinsky, Kenneth E.
影响因子：
14.2
作者：
Sicherer, Scott H.;Munoz-Furlong, Anne;Sampson, Hugh A.
通讯作者：
Sampson, Hugh A.