A qualitative study of user perceptions of mobile health apps.

A qualitative study of user perceptions of mobile health apps.
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对用户对移动健康应用的看法的定性研究。

DOI:
10.1186/s12889-016-3808-0
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发表时间:
2016-11-14
期刊:
影响因子:
4.5
通讯作者:
Hussain SA
Hussain SA
中科院分区:
医学2区
文献类型:
--
作者:
Peng W;Kanthawala S;Yuan S;Hussain SA

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如今,健康手机应用大量存在,但通常情况下,消费者在最初使用了一段时间后就不会继续使用它们,或者根本不愿意使用它们,或者根本不知道这些应用的存在。我们研究的目的是检查和定性地确定健康应用程序的设计和内容元素,从用户的感知中促进或阻碍使用。2014年,我们在美国中西部地区对44名不同社会经济地位的智能手机用户进行了6个焦点小组和5个个人访谈。参与者被问及他们的一般和健康特定的移动应用程序使用情况。然后向他们展示了典型健康应用程序的具体功能,并提示他们讨论自己的看法。对焦点小组和访谈进行录音,逐字转录,并使用NVivo软件进行编码。采用归纳主题分析法对数据进行分析,确定了9个主题:1)采用健康应用的障碍,2)继续使用健康应用的障碍,3)激励因素,4)信息和个性化指导,5)跟踪意识和进展,6)可信度,7)目标设定,8)提醒,9)分享个人信息。主题被映射到理论来解释结果。这项涉及不同参与者的定性研究扩展了之前关于健康应用程序的挑战和机遇的研究。这些发现为研究人员、应用程序设计师和医疗保健提供者提供了如何从用户的角度开发和评估健康应用程序的见解。本文的在线版本(doi:10.1186/s12889-016-3808-0)包含补充资料,仅供授权用户使用。
Mobile apps for health exist in large numbers today, but oftentimes, consumers do not continue to use them after a brief period of initial usage, are averse toward using them at all, or are unaware that such apps even exist. The purpose of our study was to examine and qualitatively determine the design and content elements of health apps that facilitate or impede usage from the users’ perceptive. In 2014, six focus groups and five individual interviews were conducted in the Midwest region of the U.S. with a mixture of 44 smartphone owners of various social economic status. The participants were asked about their general and health specific mobile app usage. They were then shown specific features of exemplar health apps and prompted to discuss their perceptions. The focus groups and interviews were audio recorded, transcribed verbatim, and coded using the software NVivo. Inductive thematic analysis was adopted to analyze the data and nine themes were identified: 1) barriers to adoption of health apps, 2) barriers to continued use of health apps, 3) motivators, 4) information and personalized guidance, 5) tracking for awareness and progress, 6) credibility, 7) goal setting, 8) reminders, and 9) sharing personal information. The themes were mapped to theories for interpretation of the results. This qualitative research with a diverse pool of participants extended previous research on challenges and opportunities of health apps. The findings provide researchers, app designers, and health care providers insights on how to develop and evaluate health apps from the users’ perspective. The online version of this article (doi:10.1186/s12889-016-3808-0) contains supplementary material, which is available to authorized users.
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