Designing, Adapting and Selecting Tools for Creative Engagement: A Generative Framework
Designing, Adapting and Selecting Tools for Creative Engagement: A Generative Framework
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设计、调整和选择创意参与工具：生成框架
DOI：
10.3384/svid.2000-964x.17142
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发表时间：
2017
期刊：
影响因子：
1.5
通讯作者：
Hayley Alter
中科院分区：
文献类型：
--
作者：
L. Cruickshank;Roger Whitham;G. Rice;Hayley Alter
越来越多的公共部门从业者转向设计，以帮助他们用更少的时间做更多的事情。这通常采取的形式是设计公共部门工作人员在日常实践中使用的工具或资源。本文批判性地审视了工具设计的实践，以期提高创造性参与（即，导致公共部门创造新知识或理解的新颖互动）。我们主张设计师不应该试图定义使用参与工具的“正确”或“错误”方式，而是寻求对工具进行新的解释和调整，以便支持和放大从业者的创造力。我们提出了一个框架的建议，支持人们以一种对他们有意义的方式组织众多的创造性参与工具，而不是从外部强加分类法，使他们能够确定自己的含义，意义和使用他们使用的工具。为了探索这一点，我们提出了两个用例，一个IRISS（苏格兰社会服务创新的领导者）和第二个由Leapfrog（由兰开斯特大学领导的一个研究项目，旨在通过设计改变公共部门的参与）。我们相信，在考虑工具的创造和使用时，这种职权范围的变化对在社会服务和更广泛的公共服务中工作的设计师有着深远的影响。部门
Increasingly public sector practitioners are turning to design to help them do more with less. This often takes the form of designing tools or resources that are used by public sector workers in their everyday practice. This paper critically examines the practice of tool design with the aspiration to improve creative engagement (that is, novel interactions that result in the creation of new knowledge or understanding in the public sector). We assert that designers should not be attempting to define what is a 'right' or 'wrong' way to use an engagement tool, but instead seek to enable new interpretations and adaptations of tools so the creativity of practitioners is supported and amplified. We present a proposal for a framework that supports people in organising the multitude of creative engagement tools in a manner that is meaningful to them rather than imposing taxonomies form the outside, enabling them to fix their own meanings, significance and use of the tools they use. To explore this we present 2 use cases, one by IRISS (a leader in innovation in the social services in Scotland) and a second by Leapfrog (a research project led by Lancaster University looking to transform public sector engagement by design).We believe this change in the terms of reference when thinking about the creation and use of tools has profound implications for designers working in the social services and wider pubic services sector.
NETS：激活社交网络的设计工具
DOI：
10.1108/13552551211239528
发表时间：
2012
影响因子：
5.5
作者：
Mortati M
通讯作者：
Mortati M