Emotional cyborg: complementing emotional labor with human-agent interaction technology

Emotional cyborg: complementing emotional labor with human-agent interaction technology
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情感机器人:用人机交互技术补充情感劳动

DOI:
10.1145/2658861.2658880
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发表时间:
2014
期刊:
Proceedings of the second international conference on Human-agent interaction
影响因子:
--
通讯作者:
Hirotaka Osawa
Hirotaka Osawa
中科院分区:
--
文献类型:
--
作者:
Hirotaka Osawa

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作者提出了情感机器人的概念,作为人-代理交互领域的一种新的应用方案。本文总结了哪些人类过程维持情绪劳动,以及HAI技术是如何支持这种社会劳动的。作者实现了一个原型应用程序AgencyGlass,作为实现情感机器人的工具。该设备附在用户的脸上,并显示用户的眼神手势。作者创建了一个用AgencyGlass补充情绪劳动的原型应用程序,并以视频的形式呈现出来。分析了媒体和在线反馈对原型的反应,并对HAI的应用前景进行了展望。
The author proposes the notion of an emotional cyborg as a new application proposal in the human-agent interaction (HAI) field. This paper is a summary of what kind of human processes maintain emotional labor and how such kind of social labor is supported by HAI technologies. The author implemented AgencyGlass, a prototype application, as a tool for realizing an emotional cyborg. The device is attached on a user's face and displays the user's eye gestures. The author created a prototype application for supplementing emotional labor with AgencyGlass and presented this as a video. Reactions from media and online feedback on the prototype are analyzed, and the future of HAI applications is illustrated.
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