Do people with social anxiety feel anxious about interacting with a robot?
Do people with social anxiety feel anxious about interacting with a robot?
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患有社交焦虑症的人会对与机器人互动感到焦虑吗？
DOI：
10.1007/s00146-019-00889-9
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发表时间：
2019
期刊：
影响因子：
3
通讯作者：
Tomohiro Suzuki & Sachie Yamada
中科院分区：
文献类型：
--
作者：
Tatsuya Nomura;Takayuki Kanda;Tomohiro Suzuki & Sachie Yamada
为了研究社交焦虑症患者与机器人互动时是否比与人互动时实际和“预期”焦虑更少，我们进行了一项2 × 2心理实验，其中包括两个因素：社交焦虑和互动伙伴（人类同盟者和机器人）。实验是在一个咨询环境中进行的，其中一名参与者扮演客户的角色，机器人或同谋者扮演顾问的角色。首先，我们使用社交回避和苦恼量表测量了参与者的社交焦虑，之后，我们在两个特定时刻测量了他们的焦虑：“预期焦虑”是在他们知道他们将与机器人或人类同伙互动后测量的，而实际焦虑是在他们实际与机器人或同伙互动后测量的。测量使用的情绪状态和状态特质焦虑量表。结果表明，与人类相比，当社交焦虑较高的参与者知道自己将与机器人互动时，他们往往会感到较少的“预期焦虑”和紧张感。此外，我们发现，与机器人的互动引起的紧张程度低于与人的互动，无论社交焦虑的水平如何。
To investigate whether people with social anxiety have less actual and “anticipatory” anxiety when interacting with a robot compared to interacting with a person, we conducted a 2 × 2 psychological experiment with two factors: social anxiety and interaction partner (a human confederate and a robot). The experiment was conducted in a counseling setting where a participant played the role of a client and the robot or the confederate played the role of a counselor. First, we measured the participants’ social anxiety using the Social Avoidance and Distress Scale, after which, we measured their anxiety at two specific moments: “anticipatory anxiety” was measured after they knew that they would be interacting with a robot or a human confederate, and actual anxiety was measured after they actually interacted with the robot or confederate. Measurements were performed using the Profile of Mood States and the State–Trait Anxiety Inventory. The results indicated that participants with higher social anxiety tended to feel less “anticipatory anxiety” and tension when they knew that they would be interacting with robots compared with humans. Moreover, we found that interaction with a robot elicited less tension compared with interaction with a person regardless of the level of social anxiety.
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DOI：
--
发表时间：
1970
期刊：
--
影响因子：
--
作者：
C. Spielberger;R. Gorsuch;R. Lushene
通讯作者：
C. Spielberger;R. Gorsuch;R. Lushene
影响因子：
1.1
作者：
Kang, Sin-Hwa;Gratch, Jonathan
通讯作者：
Gratch, Jonathan
DOI：
10.1108/01439910110410051
发表时间：
2001-01-01
期刊：
INDUSTRIAL ROBOT
影响因子：
--
作者：
Ishiguro, H;Ono, T;Nakatsu, R
通讯作者：
Nakatsu, R
机器人的评价和目光以及人类对负面评价的恐惧对机器人偏好的影响
影响因子：
4.7
作者：
T. Nomura;T. Kanda
通讯作者：
T. Kanda