Do You Need to Travel? Mapping Face-to-Face Communication Objectives to Technology Affordances

Do You Need to Travel? Mapping Face-to-Face Communication Objectives to Technology Affordances
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您需要旅行吗?

DOI:
10.1177/1071181320641256
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发表时间:
2020
期刊:
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
影响因子:
--
通讯作者:
Stephen B Gilbert
Stephen B Gilbert
中科院分区:
--
文献类型:
--
作者:
Rachel E. Dianiska;Charles J. Peasley;Nicholas Wilson;Neil Barnett;Leilani Hammel;Ben Purdy;Peggy Wu;E. Shirtcliff;James Oliver;Stephen B Gilbert

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计算机中介通信(CMC)可以作为面对面会议(FtF)的替代品,但其有效性高度依赖于上下文。本文描述了一个理论框架和初步的实验设计,表征旅行更换阈值。这项工作从远程工程维护培训的用例开始,在三种情况下进行:并排(物理上接近),电话会议(使用现成的软件)和定制的VR/AR系统,旨在为学徒提供教师的大型实验室和小型工作台的虚拟视图。研究假设,实验方案,和依赖的措施进行了说明。该任务涉及教师向远程学徒演示电路板故障排除任务。然后学徒独立完成训练任务,并在不同条件下比较表现和主题偏好。本文的细节,广泛的文献综述和筛选变量的结果,可能有助于研究人员探索CMC,培训,或社会沟通。
Computer-mediated communications (CMC) can be used as a substitute for face-to-face (FtF) meetings but their effectiveness is highly context dependent. This paper describes a theoretical framework and initial experimental design for characterizing a travel replacement threshold. This effort begins with a use case of remote engineering maintenance training, conducted in three conditions: side-by-side (physically proximate), teleconference (using off-the-shelf software), and a custom VR/AR system designed to provide the apprentice with a virtual view of both the instructor’s larger scale lab and smaller scale workbench. The research hypotheses, experimental protocol, and dependent measures are described. The task involves an instructor demonstrating a circuit board troubleshooting task to a remote apprentice. The apprentice then completes the trained task independently, and performance and subject preferences are compared across conditions. The details of this paper, the result of extensive literature review and winnowing of variables, may assist researchers exploring CMC, training, or social communication.
DOI: 10.3389/frobt.2018.00114
发表时间: 2018
影响因子: 3.4
作者:
Oh CS;Bailenson JN;Welch GF
通讯作者: Welch GF