Co11ab: Augmenting Accessibility in Synchronous Collaborative Writing for People with Vision Impairments

Co11ab: Augmenting Accessibility in Synchronous Collaborative Writing for People with Vision Impairments
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Co11ab:增强视力障碍人士同步协作写作的可访问性

DOI:
10.1145/3491102.3501918
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发表时间:
2022
期刊:
Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems
影响因子:
--
通讯作者:
Gergle, Darren
Gergle, Darren
中科院分区:
--
文献类型:
--
作者:
Das, Maitraye;McHugh, Thomas Barlow;Piper, Anne Marie;Gergle, Darren

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协作写作是学术和专业工作不可或缺的一部分。尽管之前的一些研究重点关注协作写作的可访问性,但我们对视障作家如何与视力正常的协作者实时工作或在线编辑工具如何更好地支持他们的工作知之甚少。基于对八名屏幕阅读器用户的形成性访谈和观察,我们构建了 Co11ab,这是一个 Google 文档扩展,它提供可配置的音频提示,以帮助了解谁在共享文档中编辑(或编辑)内容和位置。对 15 名屏幕阅读器用户进行的设计探索(包括与视力正常的同事进行的 3 次自然使用会话)的结果揭示了屏幕阅读器用户如何理解各种听觉表征并使用它们来协调实时协作写作。我们重新审视协作意识对屏幕阅读器用户意味着什么,并讨论未来系统的设计注意事项。
Collaborative writing is an integral part of academic and professional work. Although some prior research has focused on accessibility in collaborative writing, we know little about how visually impaired writers work in real-time with sighted collaborators or how online editing tools could better support their work. Grounded in formative interviews and observations with eight screen reader users, we built Co11ab, a Google Docs extension that provides configurable audio cues to facilitate understanding who is editing (or edited) what and where in a shared document. Results from a design exploration with fifteen screen reader users, including three naturalistic sessions of use with sighted colleagues, reveal how screen reader users understand various auditory representations and use them to coordinate real-time collaborative writing. We revisit what collaboration awareness means for screen reader users and discuss design considerations for future systems.
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