Modelling IT Alignment in Multi-Business Service Organisations

信息技术和通信占澳大利亚服务业生产率增长的近80%。一个关键的战略调整决策是在共享的公司IT基础设施和单个业务单元IT应用程序的投资之间进行权衡。当前的响应是建立详细的IT治理，报告控制，旨在在整个组织中实现平衡和折衷。我们的模型将提供一个更深入的理解，什么应该被构建为共享的公司IT基础设施，什么应该被构建为单个战略业务单元中的IT应用程序。这项研究将使澳大利亚工业从其现有的IT支出水平中获得更大的价值。

Information technology and communication is responsible for nearly 80% of all productivity growth in the Australian services sector. A critical strategic alignment decision is the trade-off between investments in shared corporate IT infrastructure and individual business unit IT applications. The current response is to establish elaborate IT governance, reporting controls aimed at balance and compromise across the organization. Our model will provide a deeper understanding of what should be built as shared corporate IT infrastructure and as IT applications within individual strategic business units. This research will enable Australian industry to get greater value from its existing levels their expenditure in IT.