Team Diagnostic Problem-Solving in Complex, Dynamic Environments

在复杂、动态的环境中进行团队诊断问题解决

• 批准号: 9109644
• 负责人: James Larson
• 金额: $ 3.98万
• 依托单位: University of Illinois at Chicago
• 依托单位国家: 美国
• 项目类别: Standard Grant
• 财政年份: 1991
• 资助国家: 美国
• 起止时间: 1991-09-01 至 1993-02-28
• 项目状态: 已结题
• 来源: https://www.nsf.gov/awardsearch/showAward?AWD_ID=9109644&HistoricalAwards=false
• 关键词: Team; Diagnostic; Problem; Solving; Complex

This proposal describes a program of research to examine some of the factors likely to affect the diagnostic problem-solving performance of work teams that run multi-operator systems, It is concerned most specifically with those situations in which teams are confronted with sudden, critical system malfunctions. The proposed research is founded on a conceptual framework that delineates the informational bases of coordinated team problem- solving. That framework emphasizes the importance of --- and structural barriers to --- discussing diagnostic information that initially may be available to only some team members. Five controlled laboratories experiments are proposed to examine the impact of several situational factors likely to affect the way in which teams use the information at their disposal when diagnosing critical system malfunctions.

本提案描述了一项研究计划，旨在检查可能影响运行多操作员系统的工作组的诊断问题解决绩效的一些因素，它特别关注团队面临突发的、严重的系统故障的情况。这项拟议的研究建立在一个概念框架上，该框架描述了协调团队解决问题的信息基础。该框架强调了讨论最初可能只有一些团队成员可以获得的诊断信息的重要性-以及结构障碍。建议进行五个受控实验室实验，以检查几个情景因素的影响，这些因素可能会影响团队在诊断关键系统故障时使用其掌握的信息的方式。