A study of best practice in workplace support and development of newly qualified community services workers

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Community service systems are under strain, leaving many vulnerable Australians at risk. Between 2001 and 2006, the Australian community services workforce increased by 35.6%, making it one of the fastest growing sectors of employment in the country. The combination of workforce growth, ageing and turnover in this sector hampers its capacity to respond to the growing demand for, and complexity of, service delivery. Our project will contribute to the sustainability of the Australian community services workforce by building a practical knowledge base for workplace support and development of newly qualified workers entering the sector.