Improving people management systems in emergency services

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Improving people management systems in emergency services. This project aims to identify the organisational subsystems that affect the long-term employment of emergency service workers and other individual and organisational outcomes. Operational workloads affect ambulance officers’ ability to work and also contribute to psychological stress. People management systems and support mechanisms are often not configured to minimise these stressors. This project expects to develop people-management strategies for organisations in difficult environments like emergency services. In turn, emergency service workers should provide better services for patients.