CAREER: Collaborative Information Behavior: Exploring and Supporting Collaboration during Information Seeking and Retrieval Activities

职业：协作信息行为：在信息查找和检索活动中探索和支持协作

• 批准号: 0844947
• 负责人: Madhu Reddy
• 金额: $ 53.55万
• 依托单位: Pennsylvania State Univ University Park
• 依托单位国家: 美国
• 项目类别: Continuing Grant
• 财政年份: 2009
• 资助国家: 美国
• 起止时间: 2009-02-01 至 2016-01-31
• 项目状态: 已结题
• 来源: https://www.nsf.gov/awardsearch/showAward?AWD_ID=0844947&HistoricalAwards=false
• 关键词: CAREER; Collaborative; Information; Behavior; Exploring

With the advent and continuing spread of the Internet and the World-Wide Web, information resources are becoming more and more widely available. As people in all walks of life try to use these resources to find answers to questions about issues ranging from finance to personal health, there is a general recognition that it is very difficult for individuals to find relevant information. One approach to dealing with this problem is to combine the abilities and experiences of multiple information seekers. Future information retrieval systems will therefore have to focus not only on how individuals can access and search the volumes of available information, but also on how they can collaborate with each other to find the most relevant information that meets their needs. The mounting evidence that collaborative information behavior (CIB) plays an important role in organizational work notwithstanding, most information retrieval systems (and their underlying conceptualizations of information behavior) still adopt the individual user's perspective. Focusing solely on individual information behavior has led to processes and technologies that often constrain CIB, which can be acutely problematic in settings where teams and team work are important. The PI argues that while individual information behavior cannot be ignored, we must strive to develop processes that equally support CIB, because effective integration of information retrieval technology into collaborative environments requires us to incorporate not eliminate collaboration in these technologies. His goal in this project is to address our current inability to do that, by improving our theoretical understanding of the CIB process and by advancing the design of information retrieval systems as well, in the hope of thereby alleviating the impediments to team success in critical domains. To these ends, the PI will investigate CIB in team settings within the healthcare and education domains. He will develop a model of CIB, design and implement a collaborative information retrieval prototype system, and conduct both laboratory and field evaluations of it. Project outcomes will include a better understanding of how and why people collaborate when searching for information, and how to design technologies that effectively support that collaboration.Broader Impacts: This research will lead to the development of new processes and technologies that will allow people to share their knowledge, techniques, and results with each other in order to quickly and effectively meet their information needs.

随着互联网和万维网的出现和持续传播，信息资源变得越来越广泛。 由于各行各业的人都试图利用这些资源来寻找从财务到个人健康等问题的答案，人们普遍认识到，个人很难找到相关信息。 处理这个问题的一种方法是将多个信息搜索者的能力和经验联合收割机。 因此，未来的信息检索系统不仅要关注个人如何访问和搜索大量可用信息，还要关注他们如何相互协作，找到满足他们需求的最相关信息。 越来越多的证据表明，协作信息行为（CIB）在组织工作中发挥着重要作用，尽管大多数信息检索系统（及其基本概念化的信息行为）仍然采用个人用户的角度来看。 仅仅关注个人信息行为导致了经常限制CIB的流程和技术，这在团队和团队工作很重要的环境中可能会产生严重的问题。 PI认为，虽然个人信息行为不能被忽视，我们必须努力开发同样支持CIB的流程，因为信息检索技术有效集成到协作环境中需要我们在这些技术中加入而不是消除协作。 他在这个项目中的目标是解决我们目前无法做到这一点，通过提高我们对CIB过程的理论理解，并通过推进信息检索系统的设计，希望从而减轻团队在关键领域取得成功的障碍。 为此，PI将在医疗保健和教育领域的团队环境中调查CIB。 他将开发一个CIB模型，设计和实现一个协作信息检索原型系统，并对其进行实验室和现场评估。项目成果将包括更好地理解人们在搜索信息时如何以及为什么协作，以及如何设计有效支持这种协作的技术。这项研究将导致开发新的流程和技术，使人们能够相互分享他们的知识，技术和成果，以快速有效地满足他们的信息需求。