Workshop: Simulation in Complex Service Systems; Montreal, Canada; July 18-20, 2011

研讨会：复杂服务系统仿真；

• 批准号: 1132167
• 负责人: Shane Henderson
• 金额: $ 2.26万
• 依托单位: Cornell University
• 依托单位国家: 美国
• 项目类别: Standard Grant
• 财政年份: 2011
• 资助国家: 美国
• 起止时间: 2011-05-01 至 2012-04-30
• 项目状态: 已结题
• 来源: https://www.nsf.gov/awardsearch/showAward?AWD_ID=1132167&HistoricalAwards=false
• 关键词: Workshop; Simulation; Complex; Service; Systems

The objectives of this workshop are to identify and study the key difficulties and set an agenda for advanced research in the mathematical modeling and simulation of complex service systems that involve uncertainty. This includes health-care systems, emergency systems (ambulances, police, fire fighting, natural disasters, etc.), logistic and delivery systems, transportation systems, telephone call centers, communication networks, and so on. The aim is to develop appropriate mathematical models that account for the uncertainty in these systems, develop simulation tools based on those models, and develop algorithms and software to optimize or improve the design and management of those systems using simulation. Large and complex service systems have enormous importance for the well-being of our communities. Yet the design and management of those systems is a very difficult talk, mainly because of their high complexity and the large amount of uncertainty that they involve. Stochastic models and computer-based simulation are appropriate tools for this task, but developing sufficiently realistic and reliable models is still at the research stage. The workshop will serve to identify the most important and relevant research issues for the modeling, simulation, and management of service systems. It will expose researchers and students to multiple perspectives on complex systems in a range of application areas, foster exchanges of expertise and new research collaborations across those areas, and set an agenda for future research. A special issue of a highly-ranked scientific journal on stochastic simulation will be devoted to selected contributions from this workshop. Presentations will also be made available on the internet after the workshop.

本次研讨会的目标是确定和研究的关键困难，并设置一个议程，在复杂的服务系统，涉及不确定性的数学建模和模拟的高级研究。这包括保健系统、应急系统（救护车、警察、消防、自然灾害等），物流和运输系统，运输系统，电话呼叫中心，通信网络等，目的是开发适当的数学模型，说明这些系统中的不确定性，开发基于这些模型的仿真工具，并开发算法和软件，以优化或改进这些系统的设计和管理。大型和复杂的服务系统对我们社区的福祉具有巨大的重要性。然而，这些系统的设计和管理是一个非常困难的话题，主要是因为它们的高度复杂性和大量的不确定性。 随机模型和基于计算机的模拟是完成这项任务的适当工具，但开发足够现实和可靠的模型仍处于研究阶段。该研讨会将有助于确定最重要的和相关的研究问题的建模，仿真和服务系统的管理。它将使研究人员和学生在一系列应用领域中对复杂系统有多个视角，促进这些领域的专业知识交流和新的研究合作，并为未来的研究制定议程。关于随机模拟的高排名科学杂志的特刊将专门介绍本次研讨会的部分贡献。研讨会结束后，还将在互联网上提供专题介绍。