HCC: Medium: Enhancing Social Translucence in Systems to Support Virtual Teaming

HCC：中：增强系统中的社交半透明度以支持虚拟团队

• 批准号: 1162114
• 负责人: Mark Zachry
• 金额: $ 87.5万
• 依托单位: University of Washington
• 依托单位国家: 美国
• 项目类别: Continuing Grant
• 财政年份: 2012
• 资助国家: 美国
• 起止时间: 2012-04-01 至 2018-03-31
• 项目状态: 已结题
• 来源: https://www.nsf.gov/awardsearch/showAward?AWD_ID=1162114&HistoricalAwards=false
• 关键词: HCC; Medium; Enhancing; Social; Translucence

This project investigates the nature and work of self-managed, voluntary teams operating in virtual spaces. The investigation is designed to provide a research basis for designing systems that will support advances in voluntary virtual teaming, and social computing more generally. The research addresses four high-level, interrelated questions: (1) How can social translucence be realized in systems to support the work of virtual teaming? (2) How can current models of self-organized and self-managed work teams be extended to address key features of voluntary teams working in virtual spaces? (3) What inter-group and intra-group characteristics of voluntary virtual teams enable meaningful understanding of a team's collaborative work and activities? (4) How can these characteristics be composed into socially translucent, system-generated views of teams?The availability of rich data associated with voluntary project groups operating in Wikipedia provides the basis for this investigation. The research will combine model development, model testing, system design, and deployment to develop an understanding of virtual teaming in support of a larger vision of social translucence in online communities. The research focuses on broad, rich categories of interaction - within team and outside team - to elaborate the dimensions of virtual teaming that can productively be exposed through socially translucent design. The research is inherently structured as cycles of basic research and exploration, followed by design activities, design evaluations, development, and deployment. Through this process, the research will identify features of group interactions that can support views of project teams that are inspectable in a visualization system, which will be made available to the community itself. The intellectual merit of the project lies in the elaboration of models of volunteer virtual teams and in the design and development of principles for group-oriented, socially-translucent systems. The research will extend social translucence as a framework for the development of systems in which virtual teaming occurs, and it will develop a robust model of voluntary virtual teaming, realizing relevant sociotechnical dimensions for potential community members, project managers, and social analysts. The broader impacts of this project include research-based improvements to systems supporting the interaction, contribution, and sensemaking activities engaged in by an ever increasing population of people collaborating online. The approach deploys socially translucent tools in the systems where people work collaboratively, allowing those who will benefit from such views to manipulate, extend, and refine such tools to realize greater potential in their endeavors.

这个项目调查的性质和工作的自我管理，志愿团队在虚拟空间中运行。这项调查的目的是提供一个研究基础，设计系统，将支持自愿虚拟团队的进步，更普遍的社会计算。本研究提出四个高层次的、相互关联的问题：（1）如何在支持虚拟团队工作的系统中实现社会连贯性？(2)如何扩展目前的自我组织和自我管理的工作团队模式，以解决在虚拟空间工作的志愿团队的主要特点？(3)志愿虚拟团队的组间和组内特征是什么，使人们能够对团队的协作工作和活动有意义的理解？(4)如何将这些特征组合成社会透明的、系统生成的团队视图？与维基百科上运行的志愿项目组相关的丰富数据的可用性为这项调查提供了基础。该研究将结合联合收割机模型开发，模型测试，系统设计和部署，以发展虚拟团队的理解，支持更大的愿景，在网上社区的社会连贯性。该研究的重点是广泛的，丰富的类别的互动-团队内部和外部的团队-阐述虚拟团队的维度，可以有效地暴露通过社会半透明的设计。研究的内在结构是基础研究和探索的周期，然后是设计活动，设计评估，开发和部署。 通过这一过程，研究将确定小组互动的功能，可以支持在可视化系统中可检查的项目团队的意见，这将提供给社区本身。该项目的智力价值在于志愿者虚拟团队模型的阐述以及面向群体的社会半透明系统原则的设计和开发。该研究将扩展社会协作作为一个框架，在其中虚拟团队发生的系统的发展，它将开发一个强大的自愿虚拟团队模式，实现相关的社会技术层面的潜在社区成员，项目经理和社会分析师。该项目的更广泛的影响包括基于研究的系统改进，支持互动，贡献，以及越来越多的人参与在线协作的意义构建活动。该方法在人们协同工作的系统中部署了社会透明工具，允许那些将从这些视图中受益的人操纵，扩展和改进这些工具，以实现更大的潜力。