SoCS: Collaborative Research: Strategies for Crowdsourcing Complex Design Work

该项目研究如何将传统工作环境中的教育和培训方法应用于付费在线众包。重点是脚手架、例子、批评和学徒制等方法如何影响工人的表现、学习、任务毅力和满意度。该项目将为更可持续的众包基础设施制定指导方针，雇主可以将相关领域的知识嵌入到在线任务中，员工可以学习关键原则，然后培训经验不足的成员。本研究聚焦于视觉设计领域中以员工为中心的培训策略，以获得有效的设计原则和视觉设计教学方法。更广泛的影响：该项目将有助于增加在线工作的可用性。它将扩大群体工作者的能力和技能，从而使在线工作成为美国经济中更可行的一部分。该项目还将为组织提供实现复杂视觉设计工作的新方法。更一般地说，该项目将带来关于如何训练人群执行复杂活动的新知识，并产生实用指南，以帮助请求者编写任务和管理人群。最后，该项目将为研究生和本科生提供跨学科的培训，包括社会计算系统设计、HCI概念、教育理论和评估方法。所有的课程材料都可以在网上重新使用和改编。本科生研究人员的培训将侧重于支持代表性不足的学生群体。

This project investigates how education and training methods from traditional work settings can be applied to paid online crowdsourcing. The focus is on how methods such as scaffolding, examples, critique, and apprenticeship affect worker performance, learning, task perseverance, and satisfaction. The project will produce guidelines for a more sustainable crowdsourcing infrastructure where employers can embed relevant domain knowledge into online tasks, and workers can learn key principles and then train less experienced members. The research focuses on worker-centered training strategies in the domain of visual design, which will yield knowledge about effective design principles and instructional methods for visual design. Broader impacts: The project will contribute to increase the availability of online work. It will expand the capabilities and skills of crowd workers, thereby allowing online work to become a more viable part of the American economy. The project will also lead to novel methods for organizations to achieve complex visual design work. More generally, the project will lead to new knowledge about how to train crowds to perform a complex activity and produce practical guidelines to help requesters write tasks and manage the crowd. Finally, the project will provide interdisciplinary training for graduate and undergraduate students in socio-computational system design, HCI concepts, educational theory, and evaluation methodologies. All course materials will be available online for reuse and adaptation. Undergraduate researcher training will focus on supporting underrepresented student groups.