Institutional logics in organisations: The interplay between managerial and professional logics in hospitals

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In community surveys, health is consistently regarded as the most important issue by Australian voters. Healthcare is particularly relevant in Queensland, where unprecedented population growth has increased waiting lists. Difficulties in recruiting and retaining qualified staff in Queensland's public hospitals are well-publicised. This research examines how organisational practices within hospitals contribute to these challenges in delivering quality healthcare. Improved work practices, staff retention and hospital performance will result from a better understanding of the interaction of managerial and professional logics in decision making and problem solving in the day-to-day practice of public healthcare.