TWC SBE: Small: Helping Teens and Parents Negotiate Online Privacy and Safety

该项目将通过访谈来指导新的网络工具的开发，父母和青少年可以使用这些工具来改善关于使用网络和社交媒体风险的沟通，并帮助青少年参与风险较小的在线行为。研究人员将创建这些新工具的简单原型，通过允许青少年和父母使用这些工具进行角色扮演，对它们进行初步测试，以改进它们并完善它们的功能。这项研究解决了父母和青少年如何协商并做出关于青少年的决定这一尚未被探索的领域。在线隐私和安全，目标是开发技术解决方案的概念证明，帮助支持父母与青少年的交流。该项目可以在帮助家庭协商网络边界和讨论适当的网络行为和风险方面产生重大影响，以便父母做出更明智的决定，青少年可以学会避免高风险行为。预计这些原型将影响社交媒体公司向用户提供的功能。卡内基梅隆大学可用隐私与安全课程和隐私工程硕士课程的学生将积极参与该项目。由当地一所高中的学生组成的“青少年小组”将作为研究实习生和参与式设计练习参与其中。私立学校和他们的学生将在网上和当地学校向家长分发宣传材料。随着青少年越来越多地使用智能手机和互联网，家长们面临着是否以及如何监控和指导青少年上网行为的决定。为了做出明智的选择，父母需要了解他们的孩子是如何使用这些技术的。青少年可能会欣赏父母的一些指导，但可能会怨恨甚至回避父母的监督。研究小组将首先探索与青少年在线活动相关的风险，以及阻碍父母和青少年之间公开交流的担忧和障碍，以先前与专家关于风险行为的工作为基础。通过一个迭代的设计过程，研究人员将原型化和测试各种软件工具（包括独立的工具和可以添加到现有产品和服务中的功能），以确定父母和青少年如何与这些工具互动，以及他们认为哪些工具最有用。研究计划从与父母和青少年的探索性访谈开始，以了解家庭最关心的问题是什么，哪些问题构成了最高的风险。访谈将包括讨论和角色扮演常见的风险行为，正如之前在与专家的访谈中确定的那样。这些访谈的结果将指导一个迭代设计过程，在这个过程中，研究人员将开发工具和功能的低保真纸原型，向父母和青少年展示以获得反馈。将使用角色扮演技巧来促进参与者对使用场景的理解。研究人员将对这些原型进行迭代，尝试不同的方法和功能，直到额外的测试确定最有可能被青少年及其父母采用和使用的工具和配方，并最大限度地减少高风险的在线行为。

The project will use interviews to guide development of new web tools that parents and teens can use to improve communication about the risks of using the web and social media, and to help teens engage in online behaviors that are less risky. The researchers will create simple prototypes of these new tools, pilot testing them to improve them and refine their features by allowing teens and parents to role play using the tools. This research addresses the under-explored area of how parents and teens negotiate and make decisions about teens? online privacy and safety, with the goal of developing proofs of concept of technological solutions that help support parent-teen communication. The project could have a significant impact in helping families negotiate online boundaries and discuss appropriate online behaviors and risks so that parents can make more informed decisions and teens can learn to avoid high-risk behavior. The prototypes are expected to influence the features that social media companies make available to their users. Students in Carnegie Mellon University's Usable Privacy and Security class and Privacy Engineering Master's Program will be actively involved in this project. A "teen panel" of students at a local high school will participate as research interns and in participatory design exercises. The PIs and their students will disseminate outreach materials for parents online and at local schools.As teens increasingly have access to smartphones and the Internet, parents are faced with making decisions about whether and how to monitor and guide their teens' online behavior. To make informed choices, parents need to understand how their teens are using these technologies. Teens may appreciate some parental guidance, but may resent or even circumvent parental monitoring. The research team will first explore the risks related to teens' online activities as well as the concerns and barriers that prevent open communication between parents and teens, building on previous work with experts about risky behavior. Through an iterative design process, researchers will prototype and test a variety of software tools (including standalone tools and features that could be added to existing products and services) to determine how parents and teens would interact with these tools and which they would find most useful. The research plan begins with exploratory interviews with parents and teens to learn what problems most concern families, and which of those pose the highest risk. Interviews will include discussion and role-play of common risk behaviors, as previously identified in interviews with experts. The results from these interviews will guide an iterative design process, in which researchers will develop low-fidelity paper prototypes of tools and features to demonstrate to parents and teens for feedback. Role-playing techniques will be used to facilitate participants' understanding of use scenarios. Researchers will iterate on these prototypes, trying different approaches and features, until additional testing identifies the types of tools and formulations that are most likely to be adopted and used by teens and their parents, with the highest promise for reducing high-risk online behaviors.