Workshop: Grantees and Future Research Directions in Service, Manufacturing, and Operations Research (NSF-SMOR) Southern Methodist University, Dallas, TX; October 9-11, 2016

本次研讨会的目标是将SMOR(服务、制造和运营研究)的受赠者和研究人员聚集在一起，目的是确定对理论和实践具有重大影响的未来有前途的研究方向。讲习班还将作为受赠人会议，出席的受赠人将有机会展示和展示其现有赠款的海报。我们也希望参与者之间的互动将为未来他们之间的合作研究议程铺平道路。这次研讨会的动机是新的SMOR计划结构，其中包括成分--应用程序、数据和方法--以及通过研究人员和从业者从这三个成分中的每一个进行协作来确定未来方向的需要。讲习班将促进关于三个相互关联的主题的讨论，包括社会影响、分析和课程更新，以及与人类行为和组织行为/变化的联系。在就方法(优化和数据科学)和应用(医疗保健系统、供应链和服务系统、能源系统和可持续发展以及制造系统/网络制造)进行最先进的主题演讲之后，将形成多个有10-12人参加的分组会议，讨论未来的研究方向，通过数据可用性(目前可用数据的规模和种类都有所增加)将方法和应用连接起来，以实现具有社会影响的现实应用。第二个讨论主题将集中在典型的SMOR计划研究领域与客户与提供商有直接关系的高接触系统之间的接口效率和有效性，典型SMOR计划研究领域基本上侧重于低接触产品和服务的系统和流程的设计(即，结合了人和组织行为方面)。最后，随着数据可获得性的爆炸性增长及其促进的许多最新实践，研讨会将为下一代工程师和商业领袖提供机会，确定面向下一代工程师和商业领袖的OR/MS理论和实践课程改革的路线图。

The goal of this workshop is to bring together SMOR (Service, Manufacturing, and Operations Research) grantees and researchers with the purpose of identifying promising future research directions with significant impact on theory and practice. The workshop will also serve as a grantees conference in which the attending grantees will have the opportunity to display and present posters on their current grants. It is also our expectation that the interactions between participants will pave the way for collaborative research agendas among them in the future.This workshop is motivated by the new SMOR program structure, which includes the ingredients -- applications, data, and methodologies -- and the need to identify future directions via collaboration of researchers and practitioners from each of the three ingredients. The workshop will facilitate discussions on three interconnected topics including societal impact, analytics and curricular updates, and interface with human behavior and organization behavior/change. Following state-of-the-art keynotes on methods (optimization and data science) and applications (healthcare systems, supply chains and service systems, energy systems and sustainability, and manufacturing systems/cybermanufacturing) to set the stage, multiple breakout sessions with 10-12 participants will be formed to discuss future directions of research that connect methodologies and applications through data availability (with both increased size and variety available today) for realistic applications with societal impact. A second topic of discussion will focus on the efficiency and effectiveness at the interface between typical SMOR program research areas, which by and large focus on the design of systems and processes for low-touch products and services, and the high-touch systems in which the customer has a direct relationship with the provider (i.e., incorporating both the human and organizational behavior aspects). Finally, in the wake of explosion in data availability and many recent practices it facilitates, the workshop will provide the opportunity to identify a roadmap for curricular changes in teaching OR/MS theory and practice to next generation of engineers and business leaders.