Collaborative Research: Institutional capacity as an organizational challenge: a field experiment in Pakistan

摘要Vyborny合作研究：机构能力作为一个组织的挑战：一个实地实验有效的管理组织-企业，政府或非营利组织--是中央的经济增长和发展。 虽然已经有一些企业的组织效率的研究，很少有研究在公共和非政府部门的组织效率-部门正在成为现代经济中越来越大的份额。 这项研究将使用一个独特的实地实验，涉及一个大型捐助组织和800多个受援社区组织，以研究大型，多层和复杂的组织的效率，重点是如何通过组织使用信息流，以及如何有效地激励代理人实现组织的目标。 这项研究将寻求回答三个主要问题：（一）一个透明的自我报告工具和非货币激励计划，可以激励社区组织实现其目标;（二）如何做一个大型复杂的组织的一部分，并使用他们收到的新信息;（三）如何对新信息的反应取决于组织的特点？这项研究的结果将导致在大型，复杂的组织的性能普遍改善。 这些组织的效率将改善全世界经济的业绩。大型组织在管理信息、制定激励措施和将决策权下放给相关人员方面面临挑战。现有的实证研究工作探讨私人组织中的激励问题。然而，对大型非营利组织和政府组织的业绩关注有限。本研究将以一个独特的实地实验来探讨三个议题-组织内的资讯与沟通、组织内不同的偏好，以及非政府组织的绩效。实验设计将允许PI测试三个主要想法：（一）社区组织是否可以通过自我报告和非金钱奖励来激励他们提高绩效;（二）大型复杂组织的每个部分如何对绩效指标的新信息做出反应;（三）管理层和工人对收到新信息和奖励的反应是否取决于组织的组织特征，组织各部分之间的沟通成本，以及决策权的分散？ 为了回答第一个问题，将对800多个受援社区组织进行调查，然后使用带有对照的二乘二析因设计将其随机分配到不同的自我报告方案中。 这种设计允许PI测试自我报告对服务交付或治理的影响。为了回答第二个和第三个问题，PI将进行一项新的显示偏好排名实验，涉及初级和高级管理人员。这项研究的结果将加强我们对组织和过程中效率决定因素的理解，有助于提高全球经济的效率。

Abstract VybornyCollaborative Research: Institutional Capacity as an Organizational Challenge: A Field ExperimentEfficient management of organizations---businesses, governments or non-profits--is central to economic growth and development. Although there have been some studies of organizational efficiency in businesses, few have studied organizational efficiency in the public and non-governmental sectors---sectors that are becoming increasingly large shares of modern economies. This research will use a unique field experiment, involving a large donor organization and over 800 recipient community organizations, to study the efficiency in large, multitiered and complex organizations with emphasis on how information flowing through the organization is used, and how to effectively incentivize agents to achieve the organization's goals. This research will seek to answer three major questions: (i) can a transparent self-reporting tool and non-monetary incentive scheme motivate community organizations to achieve their goals; (ii) how do parts of a large complex organization respond to and use new information they receive; and (iii) how does the response to new information depend on the characteristics of the organization? The results of this research will lead to improvement in the performance of large, complex organizations generally. Efficiency in these organizations will improve the performance of economies worldwide. Large organizations face challenges in managing information, setting incentives and delegating decision-making power to the relevant personnel. Existing empirical work investigate incentive problems in private organizations. However, limited attention has been paid to the performance of large non-profit and government organizations. This project will use a unique field experiment to address three issues---information and communication within organizations, divergent preferences within organizations, and performance of non-government organizations. The experimental design will allow the PIs to test three main ideas: (i) Can community organizations be incentivized through self-reporting and non-financial rewards to improve their performance; (ii) How does each part of a large, complex organization respond to new information on performance indicators; (iii) Do the responses of management and workers to the receipt of new information and incentives depend on organizational characteristics of the organization, communication costs between parts of the organization, and decentralization of decision making authority? To answer the first question, over 800 recipient community organizations will be surveyed and then randomized into different self-reporting schemes using a two-by-two factorial design with controls. This design allows the PIs to test for the impact of self-reporting on service delivery or governance. To answer the second and third questions, the PIs will carry out a novel revealed-preference ranking experiment involving both junior and senior management staff members. The results of this research will strengthen our understanding of the determinants of efficiency in organizations and in the process, contribute to increased efficiency of economies worldwide.