SCC-CIVIC-PG Track B Design for Community Resilience: Participatory Civic Technology to Close the Last-Mile Disaster Relief Gap in Puerto Rico

该项目旨在试行一项参与性的公民技术倡议，即Re+Connect，以弥合最后一英里的救灾缺口，并为波多黎各服务不足的社区创造长期的复原力。波多黎各拥有320万人口，面临着飓风和洪水等更频繁、更具破坏性的灾害。需要使该岛更好地为未来的灾难做好准备，这是巨大而紧迫的。在过去三年合作研究和设计工作的基础上，该项目旨在通过移动应用程序和跨居民、社区团体以及灾害管理政府和非政府实体的参与计划，动员、通知和协调集体行动，以在正确的时间、正确的地点指导正确的响应。目前，关于如何设计有效利用社区和公民的力量、资源和最佳做法应对灾害的这类系统的指导意见有限。该项目汇集了一支在人道主义创新、参与性设计、公民参与、社会和行为科学、灾害信息学、软件技术和社会创业方面拥有专业知识和经验的团队，以促进与灾害管理相关的关键领域的知识和理解，并产生可衡量的、包容的和公平的社会影响。该倡议的成功实施将通过加强社会联系、改善当地灾害信息和知识包容以及促进利益攸关方之间的合作和协调来实现灾害管理目标，从而增强人们获得基本资源和服务的机会。该项目旨在构建、测试和试点一项倡议，该倡议集成了一个可访问、可靠和用户友好的软件应用程序和社区参与计划，以众包关键信息，以弥合基本资源和服务提供与社区需求之间的差距。该项目的目标是在整个岛上产生一项可持续、可扩展和可转让的倡议，旨在惠及来自最脆弱社区的至少100,000名居民，并产生知识和经验教训，作为其他灾害多发地区努力的典范。第一阶段奖励将支持一系列规划活动，以：1)巩固整个提议团队的角色、治理和管理结构；2)加强与实施伙伴(将成为该倡议潜在用户的公民伙伴)的合作，并扩大利益相关者的认同；3)完善在第二阶段执行试点项目的愿景和计划。该团队将完善产品开发、研究、社区参与、商业、实施和增长、人道主义伦理、数据和技术治理的实施计划；CIVIC是与NSF、国土安全部科学和技术局、FEMA和能源部汽车技术办公室的联合项目。该奖项反映了NSF的法定使命，并通过使用基金会的智力优势和更广泛的影响审查标准进行评估，被认为值得支持。

This project seeks to pilot a participatory civic technology initiative, re+connect, to close the last-mile disaster relief gap and create long-term resilience for under-served communities in Puerto Rico. Home to 3.2 million people, Puerto Rico is confronted with more frequent and more destructive disasters such as hurricanes and floods. The need to better prepare the Island for future disasters is immense and urgent. Building on collaborative research and design efforts from the past three years, this project aims to mobilize, inform, and coordinate collective action through a mobile application and engagement program across residents, community groups, and governmental and non-governmental entities in disaster management to direct the right responses, to the right places, at the right time. Currently, there is limited guidance on how to design such systems that effectively leverage the strengths, resources, and best practices of communities and citizens in response to disasters. This project brings together a team with expertise and experiences across humanitarian innovation, participatory design, civic engagement, social and behavioral science, disaster informatics, software technology, and social entrepreneurship to both advance knowledge and understanding in key fields related to disaster management and generate measurable, inclusive, and equitable social impacts. Successful implementation of the initiative will enhance peoples' access to essential resources and services by strengthening social connectedness, improving local disaster information and knowledge inclusion, and facilitating collaboration and coordination across stakeholders to achieve disaster management goals.This project aims to build, test, and pilot an initiative that integrates an accessible, reliable, and user-friendly software application and community engagement program to crowdsource key information to bridge the gap between essential resources and services provision and community needs. With the goal of yielding a sustainable, scalable, and transferable initiative across the Island, this project aims to reach at least 100,000 residents from the most vulnerable communities and generate knowledge and lessons learned to serve as a model for efforts in other disaster-prone regions. The Stage 1 award will support a series of planning activities to: 1) Solidify roles, governance, and management structure across the proposing team; 2) Strengthen collaboration with implementing partners (civic partners who will be potential users of the initiative) and expand stakeholder buy-in; and 3) Refine the vision and plan for executing the pilot project in Stage 2. The team will refine implementation plans for product development; research; community engagement; business, implementation, and growth; humanitarian ethics, data, and technology governance; and monitoring, evaluation, accountability, and learning.CIVIC is a joint program with NSF, Department of Homeland Security Science and Technology Directorate, FEMA, and Department of Energy Vehicle Technology Office.This award reflects NSF's statutory mission and has been deemed worthy of support through evaluation using the Foundation's intellectual merit and broader impacts review criteria.