SCC-PG: Trust Formation and Risk Communication in Underserved Communities during Compound Hazard Events through Online and Offline Social Networks (TRUCHE)

应对风险事件涉及不同利益相关者（如政府机构、非营利组织、社区居民）之间的互动。这种互动通常是不平衡的，组织效率低下，导致协调失败和反应效率低下。基于社区的社交网络在危机应对过程中提供了重要资源，随着社交媒体和智能设备的普遍使用，其能力得到了显著增强。挑战在于建立创新的、以社区为基础的协调机制，使其能够在不相互损害的情况下共享风险和信息。该项目提供了一个社区范围的风险评估和保护性行动决策框架，该框架考虑到在线（即互联网、社交媒体）和离线（即面对面）社交网络中的风险分担和信任建立权衡。拟议的项目将俄克拉荷马州服务不足的部落社区作为构建概念和操作框架的测试平台，以展示此类网络如何促进更有效和可扩展的风险分担，从而为恢复力提供补充途径。该SCC-PG将帮助公共当局和非营利组织在一次或多次灾害事件中以更有效和高效的方式与目标受众进行沟通。关于危险事件的准确和可操作的信息是拯救生命、最大限度地减少风险社区的不利影响以及创建更积极主动和更具复原力的社区的关键。以社区为基础的社会网络在危机应对过程中提供了重要资源，然而，挑战在于建立创新的、以社区为基础的协调机制，从而能够通过在线（即互联网、社会媒体）和离线（即面对面）社会网络更主动地分享风险信息。这个智能和互联社区（SCC）规划赠款（SCC- pg）的主要目标是为风险分担网络奠定基础，该网络将从根本上促进对一个由不同社会系统层面的不同参与者组成的系统，嵌入智能和社交媒体工具，如何共同产生社区弹性的理解。该项目的跨学科团队将组织一系列活动，为俄克拉何马州服务不足的部落社区建立风险分担网络的基础，该网络将产生一系列可操作的见解和操作，以促进恢复力。具体任务包括：(1)在关键利益相关者参与的情况下，全面了解基于社区的风险和信息共享过程的互动特征；(2)从若干科学文献中推进连贯的理论和计算见解，以建立社会系统中不同行动者之间的有效协调机制。该项目将产生有助于应对未来危机事件的变革性知识。该奖项反映了美国国家科学基金会的法定使命，并通过使用基金会的知识价值和更广泛的影响审查标准进行评估，被认为值得支持。

Responding to risk events involves interactions among diverse stakeholders (e.g. government agencies, non-profit organizations, community residents). Such interactions are typically unbalanced and inefficiently organized, which leads to coordination failures and inefficient response. Community-based social networks offer a critical resource during crisis response, whose capacity has been significantly enhanced with the ubiquitous usage of social media and smart devices. The challenge is to enable innovative, community-based coordination mechanisms that allow sharing risk and information without undermining each other. The project offers a community-wide risk assessment and protective action decision-making framework that takes into account the risk sharing and trust building tradeoffs in online (i.e. internet, social media) and offline (i.e. face-to-face) social networks. The proposed project considers underserved tribal communities in Oklahoma as a testbed for building conceptual and operational frameworks to demonstrate how such networks can facilitate more effective and scalable risk sharing to provide complementary pathways to resilience. This SCC-PG will help public authorities and non-profit organizations communicate with their target audience in a more effective and efficient way during one or more hazard events.Accurate and actionable messages about hazardous events are key to saving lives, minimizing adverse impacts in at-risk communities, and creating more proactive and resilient communities. Community-based social networks offer a critical resource during crisis response, however the challenge is to enable innovative, community-based coordination mechanisms that would allow more proactive sharing of risk information through online (i.e. internet, social media) and offline (i.e. face-to-face) social networks. The primary goal of this Smart and Connected Communities (SCC) Panning Grant (SCC-PG) is to lay a foundation for a risk sharing network that will fundamentally advance the understanding of how a system of diverse actors at different levels of social system, embedded with smart and social media tools, collectively generate community resilience. The project’s interdisciplinary team will organize a series of activities to develop the foundation for a risk sharing network for the underserved tribal communities in Oklahoma that will produce a set of actionable insights and operations for promoting resilience. Specific tasks include: (1) Building a comprehensive understanding of the interactive features of community-based risk and information sharing processes with key stakeholders’ engagement; and (2) Advancing coherent theoretical and computational insights from several strands of scientific literature to develop effective coordination mechanisms among diverse actors in a social system. The project will generate transformative knowledge that will be instrumental in responding to future crisis events.This award reflects NSF's statutory mission and has been deemed worthy of support through evaluation using the Foundation's intellectual merit and broader impacts review criteria.