Discovering Different Types of the Customer-centered Value Creations in the Digital Innovation Process

发现数字化创新过程中以客户为中心的不同类型的价值创造

• 批准号: 21K01674
• 负责人: 朴 宰賢
• 金额: $ 2.66万
• 依托单位: Kyoto Institute of Technology
• 依托单位国家: 日本
• 项目类别: Grant-in-Aid for Scientific Research (C)
• 财政年份: 2021
• 资助国家: 日本
• 起止时间: 2021-04-01 至 2023-03-31
• 项目状态: 已结题
• 来源: https://kaken.nii.ac.jp/en/grant/KAKENHI-PROJECT-21K01674/
• 关键词: Customer Value Creations; Digital Innovation; Qualitative Interviews; digital innovation; value creation; service robot; customer-centered

Upon receiving the research fund, the principal investigator proceeded with the execution of the first study (2021~2023). The primary objective of this study was to investigate the methods through which major ICT companies and start-ups engage with customer data to discern diverse forms of customer-centered value creations within the digital innovation landscape. The research plan adhered to a meticulously designed schedule, encompassing key stages such as context research, an exhaustive literature review, the identification of research gaps, and the acquisition of data through qualitative interviews. The researcher's progress since April 2021 until the present has been noteworthy; however, it is important to note that a relocation to Hong Kong Polytechnic University in September 2022.

在收到研究资金后，主要研究者继续执行第一项研究（2021~2023）。本研究的主要目的是调查主要ICT公司和初创企业与客户数据互动的方法，以识别数字创新环境中以客户为中心的各种形式的价值创造。研究计划坚持精心设计的时间表，包括关键阶段，如背景研究，详尽的文献综述，确定研究差距，并通过定性访谈获取数据。研究人员自2021年4月至今的进展值得注意;然而，重要的是要注意到，2022年9月搬迁到香港理工大学。

项目成果

The Impact of Employee Behavior on Business Continuity at an Industrial Complex

员工行为对工业园区业务连续性的影响

• DOI: 10.1109/isse51541.2021.9582516
• 发表时间: 2021
• 期刊: 2021 IEEE International Symposium on Systems Engineering (ISSE)
• 作者: Intarakumnerd;Patarapong;Akira Kodaka; Natt Leelawat; Eri Ino; Jing Tang; Jaehyun Park; Naohiko Kohtake
• 通讯作者: Akira Kodaka; Natt Leelawat; Eri Ino; Jing Tang; Jaehyun Park; Naohiko Kohtake

The study on the economic ecology of mutual engagement among the Metabus creators: A co-creation affordance perspective”

“Metabus 创造者相互参与的经济生态研究：共同创造可供性视角”

• 发表时间: 2021
• 作者: Seoyon Lee;Jaehyun Park;Younghoon Chang
• 通讯作者: Younghoon Chang

A study on intimacy and Relationship immersion with AI Companion Chatbot: Focusing on the Moderating Effect of IT identity and Social Context

AI 伴侣聊天机器人的亲密感和关系沉浸研究：关注 IT 身份和社会背景的调节作用

• 发表时间: 2021
• 作者: Younghoon Chang;Hyejung Yoon;Jaehyun Park;Zuoweid LI
• 通讯作者: Zuoweid LI

Thesis of the Metaverse Concept and Proposing Research Direction

论文《虚拟宇宙概念及研究方向》

• 发表时间: 2022
• 期刊: Korean Information Service Systems
• 作者: Sunghan Ryu;Haejung Yun;S.;Jaehyun Park;Younghoon Chang
• 通讯作者: Younghoon Chang

Industrial Area Business Continuity Management Exercise: An Experimental Validation for Flood in Thailand

• DOI: 10.20965/jdr.2022.p0853
• 发表时间: 2022-10-01
• 期刊: JOURNAL OF DISASTER RESEARCH
• 影响因子: 0.8
• 作者: Kodaka, Akira;Leelawat, Natt;Kohtake, Naohiko
• 通讯作者: Kohtake, Naohiko