Developing and testing a best practice model of enterprise bargaining in the retail sector

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Recently, the Australian labour market has seen a decrease in the manufacturing sector and an increase in the retail sector. The SDA with over 230,000 members is the largest trade and industrial union in Australia. It negotiates EB Agreements on behalf of employees. This research will assess improved job satisfaction and job conditions - a key EB goal, which will have tangible benefits in reducing turnover of retail sector employees, recognised as a major problem for employers. This research will enhance effectiveness for unions and employers in the implementation of agreements commensurate with the needs of employees, the findings of which will have broad applicability across Australian industry