Internet technologies, health informatics and statistical methods, and new delivery platforms in call centres

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Although depression is the major cause of health disability, 60% of Australians with depression do not receive professional help. There are few systems for delivering health information and resilience skills to members of the community. This project aims to develop a workable system to reduce unmet need. It will provide a model of information delivery applicable to other areas of the health industry, particularly those involving chronic disease. It has applicability to education and other sectors which involve the delivery of information to the public. Because e-health is an emerging field, the project also has the capacity to build expertise in an area which is under-resourced.