Benchmarking Information Technology Impact in Organisations

信息技术对组织影响的基准测试

• 批准号: LP0669365
• 负责人: Prof Guy Gable
• 金额: $ 15.33万
• 依托单位: Queensland University of Technology
• 依托单位国家: 澳大利亚
• 项目类别: Linkage Projects
• 财政年份: 2007
• 资助国家: 澳大利亚
• 起止时间: 2007-02-28 至 2010-06-30
• 项目状态: 已结题
• 来源: https://dataportal.arc.gov.au/RGS/Web/Grants/LP0669365
• 关键词: Benchmarking; Information; Technology; Impact; Organisations

Anecdotal evidence reveals dissatisfaction with the operational performance of large application software systems. Yet, Australian IT investments are seldom systematically evaluated post-implementation. Where post-implementation evaluation does occur, the process and measures are typically idiosyncratic and lacking credibility. The study will: yield a convenient, extensively-validated method for evaluating the impact of IT investments; establish comparable IT-Impact benchmarks across different sectors of interest to organisations and Government; and facilitate the education and research training of graduate research students well grounded in IT Evaluation methods, and well placed to advance industry expertise in this area.

轶事证据表明，大型应用软件系统的运行性能不满意。然而，澳大利亚的IT投资很少在实施后进行系统的评估。在进行实施后评价的情况下，评价过程和措施通常都很特殊，缺乏可信度。该研究将：产生一个方便的，广泛验证的方法来评估IT投资的影响;建立可比较的IT影响基准在不同部门的利益，以组织和政府;并促进教育和研究培训的研究生在IT评估方法的良好基础，并充分准备推进行业在这一领域的专业知识。