Implications of Sunao for a communication process concerning trust in organisational contexts

通过采用扎根理论方法，该研究探讨了 Sunao 对组织环境中信任的沟通过程的影响。研究表明，苏奥的概念由多个维度组成，组织成员应根据其职位展示不同的苏奥组成部分。因此，以适当的方式进行交流有助于建立和发展信任。本研究的结果有助于改善组织成员之间建立和发展信任的沟通，并有助于加深对苏奥和工作环境信任的理论理解。

By employing a grounded theory approach, the study explored implications of Sunao for a communication process concerning trust in organisational contexts. The study revealed that the concept of Sunao consisted of multiple dimensions and organisational members were expected to demonstrate different components of Sunao depending on their positions. Accordingly, communicating Sunao in an appropriate manner facilitated building and developing trust. The findings of this study can be beneficial for improving communication for building and developing trust among organisational members and contribute deepening a theoretical understanding of Sunao and trust in work settings.