Development of an answer question system that reuses the existing help manuals as knowledge resource written with language

开发问答系统，将现有的帮助手册作为语言编写的知识资源进行再利用

• 批准号: 16500050
• 负责人: KOBAYSHI Ichiro
• 金额: $ 2.3万
• 依托单位: Ochanomizu University
• 依托单位国家: 日本
• 项目类别: Grant-in-Aid for Scientific Research (C)
• 财政年份: 2004
• 资助国家: 日本
• 起止时间: 2004 至 2006
• 项目状态: 已结题
• 来源: https://kaken.nii.ac.jp/en/grant/KAKENHI-PROJECT-16500050/
• 关键词: question-answer system; tailor-made information providing; language instruction; application software operation; help text; user manuals; subject expriment; text summarization; generation; 質問応答; 言語指示; オンラインヘルプ; 知識表現; コーパス

1 Knowledge acquisition and new matching method(1)As knowledge resource for our question and answer system, we use not only help manuals of application software, but also use knowledge obtained from Web.(2)In order to flexibly provide appropriate information to users, we proposed a paraphrasing dictionary that connects user's ambiguous expressions to a keyword for information retrieval.2.User model construction(1)A user model was constructed based on a subject experiment in that the patterns of users' behaviors of operating application software were observed. A user model, which can provide appropriate help information to a user, was constructed.3.Verbal operation of application software(1)We constructed a prototype system that can operate application software, MS Outlook, MS Word, MS Excel in this study, through user's language instructions.(2)We constructed task and domain ontology of application software, referring to use's manual of application software operation. And based on the ontology, it has been successful that the proposed system can be operated by adequately interpreting user's language instruction.4.Proposal of intelligent information providing to users(1)We proposed a mechanism that provides tailor-made information to a user corresponding to the user's interest.5.Enhancement of the functions of the prototype system mentioned at 3 (1)The prototype system mentioned at 3 (1) was improved in terms of operation ability. Especially, we introduced domain and task ontology obtained at 3 (2) into the system.6.Evaluation of the proposed methodsIn order to evaluate the proposed mechanism, we compared the output produced by the system and humans through a subject experiment. As the result of the experiment, we figured out that the system can provide proper information to users with the same ratio as humans can do.

1知识获取与匹配新方法(1)我们的问答系统不仅使用应用软件的帮助手册，还使用从Web上获取的知识。(2)为了灵活地为用户提供合适的信息，我们提出了一种释义词典，将用户的歧义表达与关键字连接起来进行信息检索。2.用户模型的构建(1)通过观察用户操作应用软件的行为模式，构建了一个基于主题实验的用户模型。3.应用软件的垂直操作(1)通过用户的语言指令，构建了一个可以操作应用软件MS Outlook、MS Word、MS Excel的原型系统。(2)参照应用软件操作使用手册，构建了应用软件的任务本体和领域本体。4.向用户提供智能信息的建议(1)我们提出了一种机制，为用户提供符合用户兴趣的定制信息。5.增强了3(1)中提到的原型系统的功能。从操作能力上改进了3(1)中提到的原型系统。特别是，我们将在3(2)中得到的领域和任务本体引入到系统中。6.评估所提出的方法为了对所提出的机制进行评估，我们通过一个主题实验比较了系统和人类产生的输出。实验结果表明，该系统能够以与人类相同的比例向用户提供合适的信息。

项目成果

インターネット上の情報を知識源とする質問応答システムの開発

以互联网信息为知识源的问答系统的开发

• 发表时间: 2005
• 期刊: 情報処理学会全国大会FIT2005
• 作者: 河野安友未;小林一郎
• 通讯作者: 小林一郎

比喩表現を用いた情報検索システムの開発

形象表达信息检索系统的开发

• 发表时间: 2005
• 期刊: 情報処理学会全国大会FIT2005
• 作者: 松原悠子;小林一郎
• 通讯作者: 小林一郎

Development of a Language Interface that Operates Plural Application Software

开发运行多种应用软件的语言界面

• 发表时间: 2006
• 期刊: The 2nd International Symposium on Computational Intelligence and Industrial Applications (ISCIIA2006)
• 作者: Kanako ONISHI;Ichiro KOBAYASHI
• 通讯作者: Ichiro KOBAYASHI

Development of a Question and Answer System using Headline News on the Internet as an Information Source

以互联网头条新闻为信息源的问答系统开发

• 发表时间: 2005
• 期刊: Proc. of Forum on Information Technology 2005 (FIT2005) E-023
• 作者: M.Yagi;S.Tanaka;S;Satomi;S.Ryu;A.Suffian;S.Yoneda;T.Fujino;S.Asano;Ayumi Kono
• 通讯作者: Ayumi Kono

言語を媒介にする操作インタフェースの研究

语言介导的操作界面研究

• 发表时间: 2006
• 期刊: 第68回 情報処理学会全国大会
• 作者: 大西可奈子;小林一郎
• 通讯作者: 小林一郎