Study on making to the transparency of the role assignment between related subjects in building projects --Analysis of mechanism of risk evasion based on claim letter--

建设项目相关主体角色分配透明度研究--基于索赔函的风险规避机制分析--

• 批准号: 13650682
• 负责人: AKIYAMA Tetsukazu
• 金额: $ 2.24万
• 依托单位: Toyo University
• 依托单位国家: 日本
• 项目类别: Grant-in-Aid for Scientific Research (C)
• 财政年份: 2001
• 资助国家: 日本
• 起止时间: 2001 至 2003
• 项目状态: 已结题
• 来源: https://kaken.nii.ac.jp/grant/KAKENHI-PROJECT-13650682/
• 关键词: Building Project; Claim Letter; Contract Administration; Role Assignment; Transparence

This research has aimed what the construction claim letter between subjects related to construction in an overseas building project collects, analyzes, and the claim management does.(1)Generation of construction claim and theoretical examination concerning the solution mechanism; The type of an construction claim, the cause, and the feature were chiefly arranged from the past research on an overseas construction claim. The examination of the contract clause etc. which became original of the exchange of the complaint letter was added.(2)Realities analysis of construction claim letter in overseas building project; The mechanism of the risk assignment between the feature of the claim management and each subject was systematically arranged from the relation to the building project organization based on the realities analysis result of the claim letter of a typical overseas building project.(3)Evaluation of complaint management by those who experience overseas business; Hearing in foreign countries to those who experienced the construction claim management business was investigated, and the effect of the complaint management and the limit were examined.The development possibility of the accumulated complaint management technology in Japan was arranged.(6)Conclusion; Various orders, contracts, and the procurement methods are being adopted in Japan. The problem of the construction claim management of a Japanese type to which the appropriate role assignment relations between related of each subjects which affected an building project were required was arranged.

本研究以海外建筑工程施工主体间施工索赔函的收集、分析和索赔管理为研究对象。(1)施工索赔的产生和解决机制的理论考察；施工索赔的类型、原因和特点主要是在以往国外施工索赔研究的基础上整理出来的。(2)海外建筑工程施工索赔函的实际分析，根据典型海外建筑工程索赔函的实际分析结果，从与建筑工程组织的关系出发，系统地安排了索赔管理的特点与各主体之间的风险分担机制；(3)海外业务从业人员对投诉管理的评价；考察了国外对施工索赔管理业务经验者的听证情况，考察了投诉管理的效果和限度，安排了累积投诉管理技术在日本发展的可能性。(6)结论：日本正在采用多种订单、合同和采购方式。安排了日式施工索赔管理问题，该问题要求影响建筑项目的各相关主体之间建立适当的角色分配关系。

项目成果

秋山哲一: "建築プロジェクトにおけるクレームマネジメントに関する研究 その2"日本建築学会大会論文梗概集F分冊. (未定). (2004)

Tetsuichi Akiyama：“建筑项目投诉管理研究第 2 部分”日本建筑学会会议记录摘要 F 卷（待定）。

秋山 哲一: "建築プロジェクトにおけるクレームマネジメントに関する研究(1)"日本建築学会大会論文梗概集. (未定). (2002)

秋山哲一：《建筑项目中的投诉管理研究（1）》日本建筑学会会议论文集（待定）。

太田隆次郎, 秋山哲一: "建築プロジェクトにおける関係主体間のクレーム・マネジメントに関する研究 その1 研究の概要"日本建築学会大会論文梗概集F分冊. 991-992 (2002)

Ryujiro Ota、Tetsuichi Akiyama：“建筑项目相关方之间的投诉管理研究，第 1 部分研究概述”日本建筑学会会议论文摘要卷 F.991-992（2002 年）

Ryujiro OHTA, Tetsukazu AKIYAMA: "Study on the construction claim management of building projects -The outline of the study"Summaries of technical papers of annual meeting (F-1)(Architectural Institute Japan). 991-992 (2002)

太田龙二郎、秋山哲一：《建筑工程施工索赔管理研究-研究大纲》年会技术论文摘要（F-1）（日本建筑学会）。