An Implementation Study and Empirical Research on Evaluation Systems in Japanese Local Government

本研究是对地方政府实施绩效评估体系的条件、存在的问题和成功因素进行调查。本研究发现，实施支持和领导对于改善行政评价信息的使用效果非常重要。这些似乎不仅对使用结果有影响，而且对以预算为导向的权力下放、组织内部沟通和支持气氛也有影响。即使对于难以实施经济激励的行政组织来说，利用行政评价作为一种工具，似乎也有可能对员工的沟通和激励产生影响。因此，组织内部的沟通水平、支持气氛和权力下放对使用行政评价信息的结果有影响。在行政评价中建立基准的困难有负面影响，但对结果变量没有直接的负面影响。如果建立基准是困难的，通过建立持续的支持、领导、利用行政评价资料的组织气氛和权利/责任制度（权力下放），行政评价制度可以成为有意义的东西。

This research is an investigation for the conditions, the problems and the success factors of the implementation of the evaluation system in local governments. From this research, it was found that implementation support and leadership are important in improving the outcome of using administrative evaluation information. These seem to have an effect not only simply on usage outcome, but also on budget-oriented decentralization, intra-organizational communication, and the support climate. Even for administrative organizations that have difficulty making economic incentives works, it appears possible to have an effect on employee communication and motivation by using administrative evaluation as a tool. As a result, the level of intra-organizational communication, support climate, and decentralization have an effect on the outcome of using administrative evaluation information. The difficulty of establishing benchmarks in administrative evaluation has a negative impact, but it did not have a direct negative impact on the result variable. If establishing benchmarks is difficult, by building continuous support, leadership, an organizational climate that makes use of administrative evaluation information, and a rights/responsibilities system (decentralization), an administrative evaluation system can become something meaningful.