An empirical analysis of teamworking in a service and knowledge economy : Investigations about multiskilling of professional workers

本实证研究对医疗专业人员的团队合作进行了研究，更具体地说，是对其中的多项技能进行了研究。主要发现总结在以下三个方面。首先，研究发现，人力资源管理的某些要素(例如，工作设计)对多项技能具有积极的(鼓励)作用。第二，研究发现，多项技能对员工绩效的某些要素(如工作满意度)有正向影响。第三，研究发现，日常生活活动能力提高较多的群体的综合技能水平高于提高较少的群体。

Teamworking in medical professionals, more specifically multiskilling among them, is investigated in this empirical research. Main findings are summarized in the three followed. The first, it is found that some elements of human resource management (for example, a job design) have a positive (encouraging) effect for multiskilling. The second, it is found that multiskilling has a positive effect on some elements of employee performance (for example, on job satisfaction). The third, it is found that the level of multiskilling in more ADL (Activities of Daily Living) improving groups is higher than the one in less improving groups.